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Jan 01, 2026
Voxby vs Earthlink Business Voice
Compare Voxby vs Earthlink Business Voice. Find out whether Voxby or Earthlink Business Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and Earthlink Business Voice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
Earthlink Business Voice offers affordable business solutions that provide IT services to over 150,000 businesses with about 1 million customers nationwide. EarthLink empowers customers with managed services including cloud computing, hosted PBX...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 1994
Plans Available*
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
As IT Manager for a Software Company in Mississippi, I worked with my peers to greatly research VOIP providers in the area to upgrade our PBX system. Going to other service providers the cost would be outrageous for the same service or the other providers would fall short on quality and not take responsibility for the whole system. Earthlink came in with a wonderful complete all-in-one solution to our needs at a great price. We get a great QoS with Earthlink as the backbone is their the ISP connection that they service, thus by not having a third-party there is not fingerpointing. Moveover, Earthlink also installs and maintains POE switches, router, the VLAN for the phones the UPS and even has local service technicians for all points of the setup to provide wonderful customer service. We have an onsite generator which the POE Switches plug into, thus even during a power-outage we have working phones and great phone quality --- which is key for our software support department. Moreover, we get the many benefits of VOIP technology which is the present and extended future of unified communication.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
