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Jan 01, 2026
Voxby vs Phonebooth
Compare Voxby vs Phonebooth. Find out whether Voxby or Phonebooth is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voxby and Phonebooth and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 8 Reviews
Overview:
Phonebooth OnDemand
Phonebooth OnDemand is Bandwidth.com's simplest VoIP plan. Phonebooth OnDemand is also one of the most cost-effective hosted VoIP plans on the market. (Bandwidth.com owns Phonebooth and also offers additional...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 2003
Plans Available*
- N/A
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Users Average Rating
Recent User Reviews
It took us over a month to get our service set up. Nobody at Voxby could figure out the problem. Then we were unable to contact one of the cities that was part of the in-plan unlimited international plan. It took over a month to get that resolved. There are constant connection issues. They only have one person at the customer service number who can help and he is terribly rude. If he is there to help you, you are lucky, if not tough luck.
To make a long story short, my debit card mag strip went out so I had to get a jcard. Everything was the same except for the 3 digit security code. Unfortunately, their system will not allow you to change this and you have to set up a whole new account. After numerous attempts to contact them via phone and replying to the emails their automated system sent me saying the credit card would not go through, I gave up and had to get another provider who would actually help me when I needed help. Now, they are trying to sue me in small claims court for 7 months of service even after they cut the service off within two months of not being able to pay.
Phonebooth sucks. Literally the worst company I have paid for a service and I’ve been with them for 6 years. Don’t keep your card on file with them or they will arbitrarily charge it for whatever amount they please. Horrible support, no features or perks. They are in the dinosaur era of voip service. I can’t recommend to find a different provider enough.
I liked Phonebooth initially. However, the phones they support are old and have reached end of life. They don't support Polycom phones with 4.0 firmware or newer. Neither do they support any Yealink phones available in the market now. I have called several times and created several cases for help but the only response I get is that they don't have any information about future plans. May be they are planning on closing shop soon. Who knows... they don't know either.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
