When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...
Jan 01, 2026
Vonage vs magicJack
Compare Vonage vs magicJack. Find out whether Vonage or magicJack is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vonage and magicJack and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 16 Reviews
- 307 Reviews
Overview:
An established name in the telecommunications industry, Vonage provides powerful residential VoIP services that are affordable and easy to set up. They offer four home phone plans that are flexible and loaded with all the right features to let...
magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...
Provider Info
- Website: vonage.com
- Headquarters Country: United States
- Founder Year: 2001
- Website: magicjack.com
- Headquarters Country: United States
- Founder Year: 2002
Plans Available*
- Vonage North America - $9.99
- Vonage U.S. & Canada 400 - $12.99
- Vonage World - $9.99
- N/A
Users Average Rating
Recent User Reviews
I have been a Vonage Customer since 2007. I worked as a civilian for the Department of the Navy when I purchased Vonage and have taken my Vonage module everywhere I have worked/lived both in the U. S. and overseas. I have retired in Lima, Peru and I can tell you Vonage has been a great product/service from day one! My last 3 years working for DoN, I lived in East Africa and it was great to be able to have my wife and friends contact me, as well as myself contacting them, with the same clarity as though we were next door to each other. Anytime I've wanted to change a Service Plan, only a couple of times, the Vonage Customer Service Personnel have been outstanding. A+ service! Frankly, I cannot imagine why anyone working abroad would not purchase Vonage as their phone service. I have used Vonage in overseas areas where the internet connectivity was no more than 1 meg and still the transmissions can through as though the people I was talking to were across the street.
I have had Vonage for 7 years and I must say I am probably one of the few who never had a problem that was not resolved in one call. I have the same device and pretty much know what to do when a problem arrives. My problem is they are charging a lot of money compared to all other VOIP providers. Price is a big factor today as people use there home phones less and rely on cell phones more. Vonage was having a sale and they are going to charge all new subscribers $9.99 a month for one year. So I called and asked I have been with you all these years and how about giving this deal to me. I was sent an E Mail and told that I could offer me a $14.99 a month deal. I have to say I was a bit shocked as a 150-250 minute a month user I would have thought they would love to get me locked into a higher plan after a year and keep a long term customer. So now I am with basic Talk at a total of $13.70 a month. The call quality is just as good
The worst product, worst customer service and completely false advertising. My Magic Jack had a warranty but it stopped working within the warranty period. They don't even have a phone number to call, everything is by email and they don't reply. After waiting for months with no response from them I contacted BBB, Attorney General and TV station and even then they did not honor warranty. STAY AWAY FROM THIS COMPANY. Bunch of thieves, thugs and crooks.
I have many magicJacks in my office and they are some of the worst phone systems of all. The other day I renewed my services on a couple devices and they took my money out of my bank but never turn on my services. I called and spoke to some people in the Philippines but never got anything handled. Finally today they sent me an email and stated that due to Rule 6 I had violated the fraud rules. No clue what that could mean other than they do not like that I am asking about my money. They said they were not able to work with the magicJack device they sold me due to this and made no mention of returning my money. I filed a claim at my bank to get my money back and filed a complaint with the FCC on these people. Will also file a complaint with my States Attorney Generals office. It is people like this that makes it so hard to trust anyone anymore. and most all your company has an out by just saying it was a fraud they believed happen when they are the frauds themselves. I do not recommend this company to anyone anywhere.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
