When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...
Jan 01, 2026
Vonage vs 8x8
Compare Vonage vs 8x8. Find out whether Vonage or 8x8 is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vonage and 8x8 and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 16 Reviews
- 52 Reviews
Overview:
An established name in the telecommunications industry, Vonage provides powerful residential VoIP services that are affordable and easy to set up. They offer four home phone plans that are flexible and loaded with all the right features to let...
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform...
Provider Info
- Website: vonage.com
- Headquarters Country: United States
- Founder Year: 2001
- Website: 8x8.com
- Headquarters Country: United States
- Founder Year: 1996
Plans Available*
- Vonage North America - $9.99
- Vonage U.S. & Canada 400 - $12.99
- Vonage World - $9.99
- 8x8 Call Center Software - N/A
- 8x8 Global Extension - $79.99
- 8x8 Metered Extensions - $24.99
- 8x8 SIP Trunking - N/A
- 8x8 Unlimited Extension - $39.99
- Virtual Office - $19.99
- Virtual Office Pro - $49.99
Users Average Rating
Recent User Reviews
I have been a Vonage Customer since 2007. I worked as a civilian for the Department of the Navy when I purchased Vonage and have taken my Vonage module everywhere I have worked/lived both in the U. S. and overseas. I have retired in Lima, Peru and I can tell you Vonage has been a great product/service from day one! My last 3 years working for DoN, I lived in East Africa and it was great to be able to have my wife and friends contact me, as well as myself contacting them, with the same clarity as though we were next door to each other. Anytime I've wanted to change a Service Plan, only a couple of times, the Vonage Customer Service Personnel have been outstanding. A+ service! Frankly, I cannot imagine why anyone working abroad would not purchase Vonage as their phone service. I have used Vonage in overseas areas where the internet connectivity was no more than 1 meg and still the transmissions can through as though the people I was talking to were across the street.
I have had Vonage for 7 years and I must say I am probably one of the few who never had a problem that was not resolved in one call. I have the same device and pretty much know what to do when a problem arrives. My problem is they are charging a lot of money compared to all other VOIP providers. Price is a big factor today as people use there home phones less and rely on cell phones more. Vonage was having a sale and they are going to charge all new subscribers $9.99 a month for one year. So I called and asked I have been with you all these years and how about giving this deal to me. I was sent an E Mail and told that I could offer me a $14.99 a month deal. I have to say I was a bit shocked as a 150-250 minute a month user I would have thought they would love to get me locked into a higher plan after a year and keep a long term customer. So now I am with basic Talk at a total of $13.70 a month. The call quality is just as good
STAY AWAY!!! I booked in yesterday with agent John Acre and within 5 minutes I had a phone. No one helped me start it or login, I asked the agent multiple times on what to do. When I asked about messaging he told me to contact support. I contacted support and was told it would be an additional $80 but no one stated that in the contract I signed. I told him I want the account cancelled and closed. He said that was fine and an agent would contact me within 24 hours. Its been over 24 hours AND NO ONE CONTACTS ME. I contacted their support service online and was told to wait 48 hours. When I said that would not happen I was told that cancellations take 30 days!!!! Excuse me, I cancelled within an hour of opening the service and they want me to wait 30 days to cancel. These posts will get worse and I am contacting BBB and Ive contacted my bank.
Our company got 8X8 and had trouble from the get go to set it up. I asked for help and even offered to pay someone to come out and set it up but was told they don't do that and I could watch some videos or look at their website for help. About 5 months later of never using the service and paying for it, the owner of the company passed away with Covid. I called and asked to cancel the service as we were deciding whether or not the company would continue. They said the only way to cancel is to pay the entire 2 year contract in full. Just a terrible customer service experience and a no very understanding or compassionate business. Think twice before signing up for their service!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
