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Voipgo vs Proximiti
Compare Voipgo vs Proximiti. Find out whether Voipgo or Proximiti is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voipgo and Proximiti and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 24 Reviews
- 1 Reviews
Overview:
Voipgo offers residential calling plans starting at $7.95 a month so that you can save money on your home telephone system.
Voipgo Unlimited Monthly
Voipgo’s unlimited monthly plan is great for the commitment-phobe. For $17.95 a...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website:
- Headquarters Country:
- Founder Year: 2006
Plans Available*
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Users Average Rating
Recent User Reviews
Here's my story: I've used this service for 2 weeks now. It started off shaky. My VOIP did not work at first, so I contacted online help. After a little while they informed me that it looked like I was being sent onto an American system or something like that. They told me to wait for an e-mail saying that it had been fixed. So I waited, and nothing came. So I tried to use it the next day and it worked. But, the sound quality was horrible. Tinny, with an echo. I contacted customer service, and they recommended I not use a wireless connection. Well that wasn't the problem. So I submitted a ticket and got no recommendations from Voipgo technical support on how to improve the sound. Then I realized that the soft phone available for download on the Voipgo site was the X-Lite 3...there is an X-Lite 4 now. So I downloaded that and everything is great. So I contacted online help and told them what I did and they credited me 5 dollars for being helpful. Online help is available most of the time, the price is a very reasonable 17.95 a month for unlimited incoming/outoing calls, and if you're on both lines the third call coming in will ring busy. (Busy signal is cheesy sounding but not a big deal.) I needed a busy signal for my business which is why I chose Voipgo and I am glad I did.
I have been a voipgo customer for almost 2 years, and the service has worked very well. I only emailed customer service once last year, about a credit that hadn't been applied, and never heard back. Given the previous reviews, I was expecting my phone to suddenly stop working one day and it hasn't.. I emailed sales yesterday and heard back in 24 hours. They have the best selection of features, flexibility, number availability and price. My annual contract is coming up... should I stay ... or should I go ??
This provider has grown progressively worse over time. They used to be easy to work with and had a very personal touch. They replaced that with call center staff that don't know how to help you and inflexibility. They have implemented business practices that have caused a great many problems for our customers and end-users. The used to excel at communication but that seem to drop the ball on that a lot now. They appear to be very focused on selling their hosted platform and really aren't interested in anything else. Even the host platforms seem to be getting bad reviews now. I would stay away from them and go with a larger provider with more experience and a better quality of staff and leadership.
The Proximiti Call Center is very easy to use. Also, I'm connected to the internet via fixed wireless, but the quality of calls are surprisingly good. I've tried vonage before and I didn't get that good of call quality. I don't like that I have to leave a voicemail for customer service to call me back.



