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Jan 01, 2026
Voipgo vs Net2Phone
Compare Voipgo vs Net2Phone. Find out whether Voipgo or Net2Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voipgo and Net2Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 24 Reviews
- 53 Reviews
Overview:
Voipgo offers residential calling plans starting at $7.95 a month so that you can save money on your home telephone system.
Voipgo Unlimited Monthly
Voipgo’s unlimited monthly plan is great for the commitment-phobe. For $17.95 a...
net2phone is a software and services company that offers cloud-based phone systems and business VoIP service. net2phone solutions come with a full suite of high-quality, low-cost VoIP solutions for business, enterprise, and mobile use. The...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website: net2phone.com
- Headquarters Country:
- Founder Year: 1996
Plans Available*
- N/A
- - Save 50% off Competitor Pricing + Free Phones - Free Phone Rentals - Free International Calling to 40+ Countries - N/A
Users Average Rating
Recent User Reviews
Here's my story: I've used this service for 2 weeks now. It started off shaky. My VOIP did not work at first, so I contacted online help. After a little while they informed me that it looked like I was being sent onto an American system or something like that. They told me to wait for an e-mail saying that it had been fixed. So I waited, and nothing came. So I tried to use it the next day and it worked. But, the sound quality was horrible. Tinny, with an echo. I contacted customer service, and they recommended I not use a wireless connection. Well that wasn't the problem. So I submitted a ticket and got no recommendations from Voipgo technical support on how to improve the sound. Then I realized that the soft phone available for download on the Voipgo site was the X-Lite 3...there is an X-Lite 4 now. So I downloaded that and everything is great. So I contacted online help and told them what I did and they credited me 5 dollars for being helpful. Online help is available most of the time, the price is a very reasonable 17.95 a month for unlimited incoming/outoing calls, and if you're on both lines the third call coming in will ring busy. (Busy signal is cheesy sounding but not a big deal.) I needed a busy signal for my business which is why I chose Voipgo and I am glad I did.
I have been a voipgo customer for almost 2 years, and the service has worked very well. I only emailed customer service once last year, about a credit that hadn't been applied, and never heard back. Given the previous reviews, I was expecting my phone to suddenly stop working one day and it hasn't.. I emailed sales yesterday and heard back in 24 hours. They have the best selection of features, flexibility, number availability and price. My annual contract is coming up... should I stay ... or should I go ??
My phone stopped working, no dial tone, nothing. Contacted Support was on phone for over an hour trying to fix issue. Could not get phone to work and was told to send phone back and they will issue a new one. Two months later on my bill I am charged for phone I returned, first Net2Phone stated I did not return phone, they finally found phone I returned and I figured all was good. Receive my next bill and there is still the charge for phone I returned. Contact Net2Phone to be told they tested phone and it was deemed damaged and they are charging me. I ask for copy of testing they did on phone and to return the phone to me. I was told "THEY CANNOT DO THAT FOR ME" , i CANNOT HAVE PHONE BACK BECAUSE IT IS IN INVENTORY! This is some kind of scam this Company is doing! I have spent hours sending emails and still getting no where. Search for a better Company to do business with, do not trust Net2phone.
The service was not bad, until we had an issue with the cordless phones. They have a very difficult time with simple tasks. (it took them a long string of emails and about 5 people to understand that we needed to replace a broken phone, which took them over a week). After they finally sent us a replacement phone, it would not connect to the existing base. Don't worry, they said they can link in to our computer and sort it all out... before I knew it, none of the cordless phones worked. Now a couple weeks later they have sent us a new base and new cordless phones, but don't have time to call to help set them up. Don't even ask about onsite help, they don't do that. They were quick to send the monthly invoice despite us not having service for half of it.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
