When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...
Voipgo vs magicJack for BUSINESS
Compare Voipgo vs magicJack for BUSINESS. Find out whether Voipgo or magicJack for BUSINESS is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voipgo and magicJack for BUSINESS and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 24 Reviews
- 3 Reviews
Overview:
Voipgo offers residential calling plans starting at $7.95 a month so that you can save money on your home telephone system.
Voipgo Unlimited Monthly
Voipgo’s unlimited monthly plan is great for the commitment-phobe. For $17.95 a...
magicJack for Business brings affordable and reliable VoIP phone solutions to startups and small businesses. Their solutions come with all the features growing businesses need to get the job done but at a fraction of the cost when compared to...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website: magicjackforbusiness.com
- Headquarters Country: United States
- Founder Year: 2007
Plans Available*
- N/A
- Home & Office - $14.99
- Premium - $24.99
Users Average Rating
Recent User Reviews
Here's my story: I've used this service for 2 weeks now. It started off shaky. My VOIP did not work at first, so I contacted online help. After a little while they informed me that it looked like I was being sent onto an American system or something like that. They told me to wait for an e-mail saying that it had been fixed. So I waited, and nothing came. So I tried to use it the next day and it worked. But, the sound quality was horrible. Tinny, with an echo. I contacted customer service, and they recommended I not use a wireless connection. Well that wasn't the problem. So I submitted a ticket and got no recommendations from Voipgo technical support on how to improve the sound. Then I realized that the soft phone available for download on the Voipgo site was the X-Lite 3...there is an X-Lite 4 now. So I downloaded that and everything is great. So I contacted online help and told them what I did and they credited me 5 dollars for being helpful. Online help is available most of the time, the price is a very reasonable 17.95 a month for unlimited incoming/outoing calls, and if you're on both lines the third call coming in will ring busy. (Busy signal is cheesy sounding but not a big deal.) I needed a busy signal for my business which is why I chose Voipgo and I am glad I did.
I have been a voipgo customer for almost 2 years, and the service has worked very well. I only emailed customer service once last year, about a credit that hadn't been applied, and never heard back. Given the previous reviews, I was expecting my phone to suddenly stop working one day and it hasn't.. I emailed sales yesterday and heard back in 24 hours. They have the best selection of features, flexibility, number availability and price. My annual contract is coming up... should I stay ... or should I go ??
I have been a MagicJack user for my home phone for many years. I changed from the big phone company ($70+/month) to MagicJack for Business a few months ago. The porting process took a bit longer than expected, however the service is excellent. I have had ZERO issues, the call quality is great as I cannot tell any difference. They even sent me a nice desk phone to use which adds so much more than my previous land line phone. I purchased from another source a headset to use with the phone, works great. I like the music on hold with a message telling my client I'll be with them shortly, makes my small business seem much larger to clients when I have to place them on hold. I have yet to try the app so I cannot comment on that as of this time. If you have high speed internet then this should work great for you. Highly recommend.
I have so many issues with the incompetent customer services team for business. We are a small business and experiences a drop line, poor quality of voice and lack of customer services. The majority of their customer service people don't have adequate training and don't know how to address and resolve the issues properly. We had called numerous times to address above matters but it didn't get fixed on timely matter and the manager of customer service, Veil, disconnected our service without any proper notifications at all and I asked her if do you have any protocol and procedures in black and white that you could cancellation right away without any proper notification about it. She could not find one. My suggestion to all of small business owners, don't even bother to have this as your telephone service. I know they are cheap but if you compare with the quality of customer service and products that the company offers you will give headaches and problems in future. I do believe you don't need to spend /waste your time with the unreliable service. Plus on top of it, they dont refund my account. TERRIBLE SERVICE AND HORRIFIC CUSTOMER SERVICE!



