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Jan 01, 2026
voip.ms vs Rebtel
Compare voip.ms vs Rebtel. Find out whether voip.ms or Rebtel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of voip.ms and Rebtel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 352 Reviews
- 23 Reviews
Overview:
VoIP.ms is a top-of-the-game Montreal-based Voice over IP (VoIP) company founded in 2007. VoIP.ms focuses on cloud communications and prides itself to be the most feature-rich VoIP provider. Its platform is used by over 80,000 customers namely...
Rebtel is starting a revolution.
A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices...
Provider Info
- Website: www.voip.ms
- Headquarters Country: Canada
- Founder Year: 2007
- Website: www.rebtel.com
- Headquarters Country:
- Founder Year: 2006
Plans Available*
- Pay Per Minute Plans - $0.85
- N/A
Users Average Rating
Recent User Reviews
Very good service, technical support answered quickly Very easy to setup, all features setup is web based and no extra costs. Setup within minutes Very good call quality Reasonable price Since service recovered from attack last year, has been very reliable
We finally dumped Big Telecom after rates went up for sub-par internet service, and we couldn't justify the extra cost of maintaining a copper POTS line that was getting spam calls. Granted, there's something to be said for the generally solid reliability of a "proper" landline. Particularly after recent VoIP woes, including a persistent DDoS attack on Voip.ms. I hope their new security-improved setup will prove stable and dependable, and they'll have another stretch of years with few service interruptions. The big plus: A rich set of features including call-screening IVR, multiple sub-accounts, and custom call routing. All at a very reasonable cost at least for light to medium users. That, along with having a cell phone for backup, made it worth staying.
They have the worst call service. They behave like thieves and will take money from your account without informing you.
Please don’t waste your money. THIS is what I emailed them - Apr 19, 2021, 17:53 UTC I have used so many apps to make international calls, and so far your app has been the worst call quality. Used every which way possible, data, WiFi, phone line, called FROM different locations, different phones, called different numbers, same issue everywhere. No customer servie person to call, ONLY EMAIL!! WHAT?! Are we living in the 90’s??? And when emailed customer service, was told to send photo??? Really? Horrible experience! Going to tell anyone and everyone possible to STAY AWAY from you guys and save money and time. I had to chancel and look for something else. Not worth a single penny. AND THIS IS HOW THEY RESPONDED Ryan (Rebtel) Apr 21, 2021, 3:59 UTC Thanks a lot for getting in touch! I understand you would prefer a fast call, however, due to troubleshooting we currently only offer support through chat or email, so we don't have a phone number you can dial to reach us and we're very sorry if you have to go through all this I know how frustrating this must be to you. I understand the purpose why my colleague has asked you to send a screenshot because we want to make sure that you're only using the WIFI option only because we can see from your account that you're using the Phone Lines all the way from Last year and we did not see any changes with your connection. If you have been with the biggest TELCO company in the US you have probably gone through some troubleshooting too but it's different with Rebtel since we do not have phone support so that is why we have to ask you series of questions and sometimes screenshots for our reference. We respect if your judgment about Rebtel is a horrible app but if you measure that by how we attend to our user's complain then you probably have not been to any biggest TELCO where they have the worst troubleshooting process compared to us. You may cancel the account if you can't bear with the way we communicate with you, I am so sorry but we can only help you through email and if you do not have patience with it we cannot do anything about it. Yes, we're not in the '90s anymore but emailing is fun and you should find that way too. Thank you for being the best part of Rebtel! Best Regards, Ryan Rebtel Customer Team
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
