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Jan 01, 2026
ViaTalk vs Vonics Digital
Compare ViaTalk vs Vonics Digital. Find out whether ViaTalk or Vonics Digital is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ViaTalk and Vonics Digital and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 11 Reviews
Overview:
ViaTalk is one of the front runners in residential VoIP service. With its flexibile plans and ease of use, ViaTalk can provide top-notch VoIP service to just about everyone: expert to novice.
ViaTalk’s plans usually start at very low price...
Vonics is a digital communications service provider that specializes in business and residential VoIP.
Update: Vonics Digital is no longer in service as of 2008
Provider Info
- Website: viatalk.com
- Headquarters Country: United States
- Founder Year: 2003
- Website: vonics.com
- Headquarters Country: United States
- Founder Year: 2002
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I honestly can't understand all these bad reviews. I've had Viatalk for close to a year and I am very satisfied with the quality of the service. No issues whatsoever with the quality of either incoming or outgoing calls. I did have an issue with a couple of the features, but the tech support was very responsive and fixed one of the issues right over the phone. The reliability has been perfect. I don't plan on switching. They are a great VOIP provider.
We've had Viatalk for more than 10 years and have noticed a degradation in service quality as well as an increase in fees that they say is recovery of taxes, but no other voip provider charges. Even if you choose their 2 year 'special', you still pay $40 in fees and an additional $5 monthly for fees. Rip off city! Plus, they are very difficult to quit.
I've read many of the reviews and some seem to be company plants and some are unrealistic expectations from customers. If you want 99.999% availability, stick with your landline. If you want 95+%, Vonics is good. Occasionally I answer and get no audio. Service was down for a few days when they added new international numbers, but I did get voicemail. Voicemail indicator and voicemail via e-mail have worked well. The MTA has been flawless, much better than my cable service. Service was overwhelmed when SunRocket went under. I now get responses to e-mails, but days late after the problem has resolved. For $12.99 a month, I think it is a very good value and recommend it with the above caveats to friends and family. Iterating, the service is not perfect and the cost is low. One gets what one pays for, and my experience has been good value for the money and I will stay with Vonics at the end of my year.
I haven't had service for a week now and I can't Vonics customer service to respond. Prior to this my service has always been a little flaky, but for the price I can live with a few issues - as long as it works. One common problem I've had is when someone calls me my phone rings and I answer but the call doesn't connect. If they call right back the call will usually connect on the second try. The sound quality has been pretty good and the service is a bargain - when it works. My service quit a week ago and I can't get in touch with anyone at Vonics.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
