When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...
Jan 01, 2026
ViaTalk vs TelePacific
Compare ViaTalk vs TelePacific. Find out whether ViaTalk or TelePacific is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ViaTalk and TelePacific and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 11 Reviews
- 2 Reviews
Overview:
ViaTalk is one of the front runners in residential VoIP service. With its flexibile plans and ease of use, ViaTalk can provide top-notch VoIP service to just about everyone: expert to novice.
ViaTalk’s plans usually start at very low price...
TelePacific is a business VoIP service provider that is committed to providing you and your company the communications services you need for success. They offer the top products and services in the telecommunications inductry all at fair prices....
Provider Info
- Website: viatalk.com
- Headquarters Country: United States
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2004
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I honestly can't understand all these bad reviews. I've had Viatalk for close to a year and I am very satisfied with the quality of the service. No issues whatsoever with the quality of either incoming or outgoing calls. I did have an issue with a couple of the features, but the tech support was very responsive and fixed one of the issues right over the phone. The reliability has been perfect. I don't plan on switching. They are a great VOIP provider.
We've had Viatalk for more than 10 years and have noticed a degradation in service quality as well as an increase in fees that they say is recovery of taxes, but no other voip provider charges. Even if you choose their 2 year 'special', you still pay $40 in fees and an additional $5 monthly for fees. Rip off city! Plus, they are very difficult to quit.
Last year I signed a three years contract with Telepacific to provide phone lines and internet service to our 4 locations. The internet speed is very slow, they promise a speed and they provide different one. Also I did not get listing in the yellow pages as promised. The first 6 months the billing was accurate, after that they started adding to the bill many fees, and whenever I dispute them they refuse to give me the credit. My monthly bill should be $980.00 now it’s up to $1223.78. In May/2013 I called them to question their long distance rates to Switzerland and Jordan, I was told its 6 cents a minutes, and even I repeated the question many times to the customer service rep who insisted it is 6 cents. That is why I made the calls. When I received the bill it was .85 cents a minute, I disputed it and they claim they have no notes on the account regarding Jordan rate. Stay away from that company, they have a very slow internet speed and a lousy customer service, they will be nice until you sign a contract after that they will provide the worst customer service and they have stupid representatives who tricks you by giving you non existing rates to collect more money.
Telepacific is a great choice! This year I was given the task of installing a T1 line. I spoke with AT&T and was disappointed with their service. I found Telepacific and they were on site within a few days with a reasonable quote. We decided to go with them and it has been a good decision so far. Their service people are friendly and competent. Early on, we had a breakdown. It was resolved in a few hours with new equipment (I was told) installed off site somewhere. Since then, there have been no problems. Their customer service is easy to reach and called with updates during the installation.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
