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Jan 01, 2026
ViaTalk vs netTALK
Compare ViaTalk vs netTALK. Find out whether ViaTalk or netTALK is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ViaTalk and netTALK and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 11 Reviews
- 36 Reviews
Overview:
ViaTalk is one of the front runners in residential VoIP service. With its flexibile plans and ease of use, ViaTalk can provide top-notch VoIP service to just about everyone: expert to novice.
ViaTalk’s plans usually start at very low price...
netTALK is a residential VoIP service company founded in 2008 and based in Miami, Florida. The provider offers big savings on local and long distance calling with their residential VoIP service plans. Their products are easy-to-use products, so...
Provider Info
- Website: viatalk.com
- Headquarters Country: United States
- Founder Year: 2003
- Website: nettalk.com
- Headquarters Country: United States
- Founder Year: 2008
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I honestly can't understand all these bad reviews. I've had Viatalk for close to a year and I am very satisfied with the quality of the service. No issues whatsoever with the quality of either incoming or outgoing calls. I did have an issue with a couple of the features, but the tech support was very responsive and fixed one of the issues right over the phone. The reliability has been perfect. I don't plan on switching. They are a great VOIP provider.
We've had Viatalk for more than 10 years and have noticed a degradation in service quality as well as an increase in fees that they say is recovery of taxes, but no other voip provider charges. Even if you choose their 2 year 'special', you still pay $40 in fees and an additional $5 monthly for fees. Rip off city! Plus, they are very difficult to quit.
Issue... No outbound toll free dialing ability to any 800, 833, 844, 855, 866, 877 or 888 numbers. I can not even call my ISP's toll free number, thanks to NetTalk. No calls from NetTalk about a service update, no email contact from NetTalk, no updates on my compensation request, nothing for weeks now. Incredible incompetence, a complete lack of technical service and/or follow-up. Service started out good years ago and has gotten steadily worse.
I've had the NetTalkDuo device (2nd gen) since 2010 or so, bought for $49.88 at Walmart. Included was 1 year of service. It's more of the Plain Jane type, no BT or WiFi, yet it's worked flawlessly for the past 12 years! Best of all, a full year of service of netTALK is about the same or less than a month of AT&T service (at that time). Actually was about $10 less after AT&T's extensive list of taxes & "regularity fees", which could easily be $15-20/month in itself! I hope the device lives another dozen years, keep it dusted and in a cool place to draw heat away. About some who are complaining about call quality, there's a recommended list of compatible routers for the non-wifi devices, this is likely the cause of some issues. I was using a low cost TrendNet router which was on the list & it worked perfectly. Later, went to using Linksys routers, all have been fine with my DUO device. Plus use a CAT 7 patch cable long before many heard of CAT 6, to shield against noise. For sure, when this one goes out, will get a newer model, hopefully price will be the same. I deeply regret that I didn't buy two of these, as were on promo at the time, regularly priced around $65-75 in 2010.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
