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Jan 01, 2026
ViaTalk vs ContactTel
Compare ViaTalk vs ContactTel. Find out whether ViaTalk or ContactTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ViaTalk and ContactTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 11 Reviews
- 1 Reviews
Overview:
ViaTalk is one of the front runners in residential VoIP service. With its flexibile plans and ease of use, ViaTalk can provide top-notch VoIP service to just about everyone: expert to novice.
ViaTalk’s plans usually start at very low price...
ContactTel is an award-winning VoIP provider that offers your business a variety of plan options to suit your company’s needs. ContactTel’s plans include a variety of features including voicemail, conference, call forwarding, music on hold and...
Provider Info
- Website: viatalk.com
- Headquarters Country: United States
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I honestly can't understand all these bad reviews. I've had Viatalk for close to a year and I am very satisfied with the quality of the service. No issues whatsoever with the quality of either incoming or outgoing calls. I did have an issue with a couple of the features, but the tech support was very responsive and fixed one of the issues right over the phone. The reliability has been perfect. I don't plan on switching. They are a great VOIP provider.
We've had Viatalk for more than 10 years and have noticed a degradation in service quality as well as an increase in fees that they say is recovery of taxes, but no other voip provider charges. Even if you choose their 2 year 'special', you still pay $40 in fees and an additional $5 monthly for fees. Rip off city! Plus, they are very difficult to quit.
We signed up for this service; our router was a Linksys SPA3102 (brand new). They could not get the phone to ring, and we could not receive incoming calls. Despite this, they continued to bill us, and after the first attempt to fix our connection, they stopped responding to email. After 2 weeks, we made the move to Vonage, and after installing our router (which amounted to connecting it), our phone began to ring again and all worked correctly. We had a balance of nearly $40 with ContactTel, and we asked them to close the account and mail the balance to us, or send it by email money order: never happened. That was 8 months ago, and we don't expect to see that money again. This place is a total rip off.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
