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Jan 01, 2026
VelocityTel vs Voiceral Communications
Compare VelocityTel vs Voiceral Communications. Find out whether VelocityTel or Voiceral Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of VelocityTel and Voiceral Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 5 Reviews
Overview:
Voiceral Communications no longer has a working website; because of this, we assume it's out of business. Please continue to post reviews about your experiences, though — knowing about old providers will help current customers make better choices...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
Overall it was not too bad.
I signed up for this service because of the good reviews from voip review. I have a business with 8 phones. I was told that if i had a fast connection then i wouldn't have any problems. I invested $5000 in a new network when we moved offices and we have a 5MBps dedicated connection. It took a few weeks for our phone number to be ported. Customer service was friendly but never fixed problems even though we had many support tickets and they were escalated to top level support. The phones that they recommended were the GXP 2000's and they are of cheap quality. We often have echo's and occasionally get disconnected. We have to reset our phones frequently to avoid problems. The main complaint i have is the quality and reliability of calls. The quality of my cell phone calls is much better than my voip ones. I just tell people to call my cell to avoid being disconnected. Overall we saved money on the service but more than payed for it on our network and time lost. Use a reliable provider or standard service
***IF ANYONE HAS ANY EXPERIENCE WITH THIS MAN AND COMPANY AND HAS ANY IDEAS THAT WOULD HELP ME GET MY MONEY BACK, OR AT LEAST A LIVE PERSON ON A PHONE, PLEASE CONTACT ME!!! I REALLY APPRECIATE THE HELP!! ***** MY EMAIL IS: [email protected] HERE IS THE STORY: I was a faithful Voiceral user for years! I referred all my friends and family to this company. I told them that this company was small and personal and had great customer service! Yeah, the phone service and quality was shotty and I had to reboot at least once a day, and half the the person on the other end of the phone couldn't hear me, or said i sounded like I was under water. But I still defended the company. I told everyone, "oh, it's just digital phone, it has its quirks, but you cannot beat the price! And the customer service is great!" So after years of defending this company, I found MAGIC JACK! What a light in the darkness. Sure I had to change my phone number, but $20 cost a year for unlimited calling? You can't beat that. To my amazement the phone quality for Magic Jack is amazing compared to Voiceral.....so we decided to make the full switch. I called to cancel my Voiceral account.....no answer. Left a message, no return call. Left another message....still no response. After many messages left, and no return calls, I thought I would never be able to cancel my phone account with them. FINALLY, I got a call, from the very rude owner, telling me that my phone had already been disconnected way back when got my message! WELL YOU NEVER TOLD ME THAT! Then he tells me that he tried to issue me my refund (as I was on the yearly payment plan and he owes me 1/2 a years money back!!!) but there where problems with my credit card account. So he told me he wasn't aloud to re-issue it or something, so i needed to write him a letter saying that i will not try to claim back charges on my card, and then he will mail me a check for the back balance. BOY AM I STUPID! I was a nice trusting person and emailed him what he wanted because I figured that there are decent people in the world. Now, it has been over 2 months, and I still have no check for the money he promised me. I have EMAILS TO PROVE IT THAT HE SAID HE WOULD SEND ME THE MONEY! YET HE STILL HASN"T GIVEN ME A DIME!!!!! THe last 2 months of my life have been spend calling him every day leaving messages and emails demanding my money back, with no response!!!!! THIS MAN IS A CROOK! DO NOT TRUST THIS COMPANY!!!!! ***IF ANYONE HAS ANY EXPERIENCE WITH THIS MAN AND COMPANY AND HAS ANY IDEAS THAT WOULD HELP ME GET MY MONEY BACK, OR AT LEAST A LIVE PERSON ON A PHONE, PLEASE CONTACT ME!!! I REALLY APPRECIATE THE HELP!! ***** MY EMAIL IS: [email protected]
Dave Convoy, who writes excellent reviews about his own (Voiceral) service, on this site is a liar and a thief. He has stolen my phone number, which I have had for 16 years. My guess is that he just doesn't want to refund any money..paid for a year in advance. He doesn't like to have to send replacement modems when one of his go bad because it will cost him money. He blames every problem with his service on someone else..me (client), other providers (Time Warner), crossed cables (ethernet cable must be plugged in wrong) etc. I have tried to get my phone number ported since the end of November and finally had to get a new number the end of January in order to have working phones from a new provider. Have filed with the FCC and hope to get results but that will take time. DO NOT even think of using this voIP service. You will regret it.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
