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VelocityTel vs CoolHandle
Compare VelocityTel vs CoolHandle. Find out whether VelocityTel or CoolHandle is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of VelocityTel and CoolHandle and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
CoolHandle was formerly Pronet Hosting. CoolHandle offers unlimited bandwidth, unlimited storage and free web site builder with all their web hosting plans. The Starter plan for $7.95/month is a basic plan that offers features enough for a bare-...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
Plans Available*
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Users Average Rating
Recent User Reviews
Overall it was not too bad.
I signed up for this service because of the good reviews from voip review. I have a business with 8 phones. I was told that if i had a fast connection then i wouldn't have any problems. I invested $5000 in a new network when we moved offices and we have a 5MBps dedicated connection. It took a few weeks for our phone number to be ported. Customer service was friendly but never fixed problems even though we had many support tickets and they were escalated to top level support. The phones that they recommended were the GXP 2000's and they are of cheap quality. We often have echo's and occasionally get disconnected. We have to reset our phones frequently to avoid problems. The main complaint i have is the quality and reliability of calls. The quality of my cell phone calls is much better than my voip ones. I just tell people to call my cell to avoid being disconnected. Overall we saved money on the service but more than payed for it on our network and time lost. Use a reliable provider or standard service



