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VelocityTel vs Broadview Networks
Compare VelocityTel vs Broadview Networks. Find out whether VelocityTel or Broadview Networks is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of VelocityTel and Broadview Networks and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 1 Reviews
Overview:
Broadview Networks is a leader in the IP communications field, offering enterprise-grade business VoIP services, consulting and network optimization, and IP and...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website: www.broadviewnet.com
- Headquarters Country:
- Founder Year: 2004
Plans Available*
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Users Average Rating
Recent User Reviews
Overall it was not too bad.
I signed up for this service because of the good reviews from voip review. I have a business with 8 phones. I was told that if i had a fast connection then i wouldn't have any problems. I invested $5000 in a new network when we moved offices and we have a 5MBps dedicated connection. It took a few weeks for our phone number to be ported. Customer service was friendly but never fixed problems even though we had many support tickets and they were escalated to top level support. The phones that they recommended were the GXP 2000's and they are of cheap quality. We often have echo's and occasionally get disconnected. We have to reset our phones frequently to avoid problems. The main complaint i have is the quality and reliability of calls. The quality of my cell phone calls is much better than my voip ones. I just tell people to call my cell to avoid being disconnected. Overall we saved money on the service but more than payed for it on our network and time lost. Use a reliable provider or standard service
They were aggressive in pricing my bundled solution to make it attractive to switch from Verizon to their service. Reliability has been horrible though. One of my two circuits is down at least once a month, and this month I've had downtime 3 times already! Sure they provide credits for downtime but that doesn't offset the loss of business when I can't make or receive phone calls. Even if I have to pay a penalty to switch I can't afford not to at this point.



