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Jan 01, 2026
US LEC vs Cox Communications
Compare US LEC vs Cox Communications. Find out whether US LEC or Cox Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of US LEC and Cox Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 6 Reviews
Overview:
US LEC VoIP provider
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
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Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2006
- Website:
- Headquarters Country:
- Founder Year: 1996
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I have used USLEC for the past 3 years. the connection is reliable. Their customer service is great! I only face an occasional long hold time. Their additional services are amazing. You can change your standard T1 over to a VoIP connection. They offer any type of hosting you could want, including system backups. We have multiple locations, so they offer MPLS virtual VPNs between all of our remote sites. Try calling any bell companies and get better support. It will not happen.
US LEC is without question the WORST company I've ever worked with when it comes to customer service. EVERYTIME I try and get help they always say that no one is available, will create a trouble ticket and will have someone call me back. Not once has anyone EVER called me back and the company I work for that uses them has been with them for 2 years. The last time I tried to get tech support they couldn't even find my account or web domain! They are the absolute worst.
I have a problem ticket (tier 2) and it has bounced around several teams for 8 weeks with zero resolution. No one contacts me, and many times when I call no one seems to care. Those who seem to care make promises saying they will track the ticket and call me back, but they NEVER do. When I called in yesterday, the ticket had been closed even though the issue was never resolved. COX DOESN'T CARE ABOUT ITS CUSTOMERS
Several reps that I first contacted failed to resolve the issue. These reps were rude, kept pushing unneeded upgrades, then shut off internet connection eventually right after one rep hung up on me. No show up, rep hung up. Very rude representatives Larvell Gainesville location.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
