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FonAngle vs Twilio
Compare FonAngle vs Twilio. Find out whether FonAngle or Twilio is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of FonAngle and Twilio and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 23 Reviews
- 1 Reviews
Overview:
It's time to free yourself with FonAngle's Hosted Office Phone System (HoPs) - a unified communication solution that your business can depend on. HoPs is a carrier-grade phone system that combines the most advanced communication tools to simplify...
Twilio Flex is the first fully programmable cloud contact center platform that gives businesses total and complete control of their contact center experience. With Twilio Flex, companies can instantly deploy an omnichannel contact center platform...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1990
- Website: twilio.com
- Headquarters Country: United States
- Founder Year: 2008
Plans Available*
- FonAngle Hosted Office Phone System Corporate Plan - $19.95
- FonAngle Hosted Office Phone System Professional Plan - $14.95
- Twilio Flex - N/A
Users Average Rating
Recent User Reviews
In a "Need it Now" technological world, there is no room for poor customer service and unqualified representation. My company had many issues with FonAngle, mostly, the fact that anytime our Tech Support wanted to talk to FonAngle tech support, it was like we had just asked to meet with The Pope. We had to e-mail someone, every time, anytime we had an issue. Every time I picked up the phone, I received a run-around telling me that I had to e-mail my issue to a generic email and wait for a response. Who has time to wait? Who has a Tech Support number, that only directs you to submit an e-mail. I digress.. The main issue with FonAngle is their horrible customer service. When we tried to get better customer service, they actually told my company to look for better service elsewhere. So we did. And I must tell you, Jive.Com has been amazing.
The support has been very good. Our representative has been responsive and has kept me informed as to progress on the issue we had, which was something FonAngle had not encountered before. He arranged a time with me that was convenient to spend - only about 10 minutes total - to correct the problem on each of our devices. He went the extra mile and restored some data that normally we, as the client, may have been asked to do. He saved us time and more aggravation. In addition, I had a question re billing which he immediately forwarded to billing. The billing rep answered within minutes via email.
The Twilio platform has been a godsend for our company's needs. So far, it's been the most scaleable and powerful contact center and business phone platform we've used.



