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Jan 01, 2026
ThinkBright vs BroadConnect Telecom
Compare ThinkBright vs BroadConnect Telecom. Find out whether ThinkBright or BroadConnect Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ThinkBright and BroadConnect Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 3 Reviews
Overview:
think bright is one unique VoIP provider: it functions as a traditional local and long distance telephone company and a competitive business VoIP provider. The strangest part is that those two functions actually help think bright service...
BroadConnect Telecom provides VoIP services which include Hosted PBX, SIP Trunking, Hosted Call Center, Video Conferencing, Business internet, and VoIP equipment. They are a leading VoIP service provider in Canada. BroadConnect offers businesses...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2006
- Website: broadconnectusa.com
- Headquarters Country: Canada
- Founder Year: 2010
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I normally don't leave reviews but when service is this good I have to give credit to hard working people. David runs a world class business. I'm a CTO of a company and hard headed about letting anyone help me do anything. I've used PBX so I know it quite well. David is so quick at getting anything I need done its one of the few services I use that I actually either make a quick call or shoot an email and its done quicker then I can snap my fingers. David sounded like he was on his death bed one day when I called and was sick at home and still did my request for me when he has a team of support agents that he could have easily referred me too. Another great thing as anyone in the tech field can tell you everything is always an emergency or needs to happen right away. So having a guy like David who is fast and really knows his stuff makes me look good at my own job. The price is also the best I've found. I was referred to Thinkbright from a friend who had nothing but great things to say about thinkbright. So if your looking for a business VOIP or hosted PBX services don't go with anyone else and choose thinkbright.net
The sound quality of Think Bright is great. They did an excellent job of getting my business hooked up and running. Customer support was very helpful and considerate. Think Bright is a great VOIP provider and I highly recommend this company for anyone that is in the market for an inexpensive alternative to regular land-line telephones. Give Think Bright a shot. I really don't think you will be disappointed. Everything that was promised to me was delivered.
We asked for a quote on a phone system for our 2 locations. We do a lot of calling with in the 2 offices and sales agents on the road because of the nature of our business and wanted a solution that was quick to deploy and would run for home, office and mobile workers. Broadconnect telecom provided us with a demo to test with all the features enabled. After testing other systems from other companies we decided to go with BroadConnect and it has been about 5 months and we couldnt be happier. Apart from a couple of downtime episodes, one of which was due to our ISP's problem, we are happy with the service and the solutions provided.
We are a midsize company with a small call center and were sold the BroadConnect hosted solution complete with reporting services. After making it through a very long 3 year contract with BroadConnect, I have have very little that is positive to say about this company. From day one we struggled with call quality and functionality. For a midsize company like ourselves the hosted system they provide is way too locked down to administer effectively and they never were able to provide all the functionality that was promised during the sale of the system. Their helpdesk is not very helpful as on many occasions my network admin knew more about networking than their technicians. At the end of the day while the price is great, the hassles and lack of accountability from this company is not worth the trouble.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
