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Teliax vs magicJack
Compare Teliax vs magicJack. Find out whether Teliax or magicJack is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Teliax and magicJack and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 242 Reviews
- Headquater Country:
- Founder Year: 2004
- Website: magicjack.com
- Headquater Country:
- Founder Year: 2002
Users Average Rating
Recent User Reviews
I had used this service provider 10 years ago with great results. Recently, I needed a new VoIP line so I tried to use them again. I have been greatly disappointed. They still had a great price point and signup was quick and easy... but .. that's it. For the past year I have had my service just stop working either from their proxy servers being down or finding they have not properly processed payment ( my bank confirmed ). Calling or emailing support is a waist of time, you will never get through or get a response. Their payment system is unreliable and if a payment is declined during their outage, they cut your service, it's automated with no grace period. This has now happened twice in one year. I now am trying to close the account but can not since the web site function to delete the account fails, i get a message to contact support... No response.... I have had to resort to having my bank stop charges from them.
Price not the lowest, but as in all VoIP you definitely get what you pay for. They are my first choice for trunking with the 5 SMB's we service for VoiP
My magic jack stopped working two weeks ago. I have not been able to reach anyone in any customer service capacity since then. If you call the customer service phone number it tells you to go to magicjackcares.com where a computer puts you on hold until the computer finds an agent to assist you. I have been on hold for over an hour 4 times and have never spoken to a human. Obviously, no one from magic jack can call me so I have left my cell phone number and my email address everywhere in hopes there may be a human working for this company.
Customer service is simply horrible. You are like a soccer ball kicked from one corner to another. unreasonable waiting time to reach anyone. some customer rep. have very have accent and its hard to understand.