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Teliax vs Sangoma
Compare Teliax vs Sangoma. Find out whether Teliax or Sangoma is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Teliax and Sangoma and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 4 Reviews
Sangoma offers hardware and software products for large-scale telephony carriers and projects.
Sangoma's gateways and voice hardware allow users to set up their own large phone systems. Sangoma also provides equipment...
- Headquater Country:
- Founder Year: 2004
- Headquater Country:
- Founder Year: 1984
Users Average Rating
Recent User Reviews
I had used this service provider 10 years ago with great results. Recently, I needed a new VoIP line so I tried to use them again. I have been greatly disappointed. They still had a great price point and signup was quick and easy... but .. that's it. For the past year I have had my service just stop working either from their proxy servers being down or finding they have not properly processed payment ( my bank confirmed ). Calling or emailing support is a waist of time, you will never get through or get a response. Their payment system is unreliable and if a payment is declined during their outage, they cut your service, it's automated with no grace period. This has now happened twice in one year. I now am trying to close the account but can not since the web site function to delete the account fails, i get a message to contact support... No response.... I have had to resort to having my bank stop charges from them.
Price not the lowest, but as in all VoIP you definitely get what you pay for. They are my first choice for trunking with the 5 SMB's we service for VoiP
I used to use the sipstation product. If I had an issue with a setting up a device there was a customer service number. You might sit on hold for an extended amount of time, but they were usually able to help. I have purchased a new sipstation device and I have had issues with it from day 1. I have called the support number numerous times in the last month, but no one has ever answered. After waiting on hold for a couple of minutes your call is forwarded to a voicemail. I have left my name and number on at least 5 occasions in the last month. I have received 0 calls back from Sangoma. I just tried again today to no avail. This is the last time that I will use any of their products.
Card could not be recognized as valid hardware. Tried multiple OS and multiple servers. Sangoma support was to e-mail you a link to the install process which was followed to a tee. Probably and out of box failure on the card but still no RMA to return it after 3 weeks dealing with crappy customer service.