Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
Star2Star Communications vs Dialpad
Compare Star2Star Communications vs Dialpad. Find out whether Star2Star Communications or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Star2Star Communications and Dialpad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 7 Reviews
- 2 Reviews
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...
Dialpad offers business VoIP services and features HD voice, group video chat, conferencing, and more with their comprehensive unified communications platform. Dialpad was designed and put together with the objective of providing unified voice...
- Basic UC Bundle - N/A
- Premium UC Bundle - N/A
- Professional UC Bundle - N/A
- Starter UC Bundle - $10.99
- Enterprise - $35.00
- Pro - $30.00
- Standard - $20.00
Users Average Rating
Recent User Reviews
I am not only a Star2Star Dealer, but I have been using them in my office for 5 Years and have had no problems. Support has always been great, but I tell my customers, I am the first call for support. I have never charged a customer for a warranty repair, the only time I might charge a customer is if they do an add move or change that requires me to go on-site. All changes I can do online I do at no charge. The one thing I seem to find about all of the negative reviews, is they have problems with their dealers not providing the service they should. I am sorry you have that experience with your dealer. But I would recommend that if your dealer is not providing you the service you need, and they are charging for warranty repairs, call Star2Star and ask to have your account moved to another dealer because your dealer is not providing you the service you should be getting. Star2Star will act. And if they can't resolve things with your dealer, they will put you under another dealer that will take care of you.
I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.