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SRFax vs VirtualPBX

Compare SRFax vs VirtualPBX. Find out whether SRFax or VirtualPBX is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SRFax and VirtualPBX and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
  • 3 Reviews
0.5
3.6

Overview:

SRFax offers a fast, cost effective and reliable way of sending or receiving faxes via email. Plans start at $6.95 per month for 50 outgoing and 100 incoming faxes. The Small Business Plan for $15.95/month allots 200 outgoing and 500 incoming...

A San Jose, California-based VoIP service provider, VirtualPBX is recognized as a pioneer in the virtual PBX market. They have been providing flexible, reliable and fully-featured virtual phone services for nearly 20 years. Their solutions are...

Provider Info

  • Website: virtualpbx.com
  • Headquater Country: United States
  • Founder Year: 1997

Plans Available*

  • N/A
  • VirtualPBX Dash Basic - $12.99
  • VirtualPBX Dash Pro - $26.99
  • VirtualPBX Dash Unlimited - $34.99

Users Average Rating

Recent User Reviews

Poor customer service, which is slow to respond and does not know your situation. I don't think they keep track of issues so when you call or email, the next service person doesn't have any idea so you have to explain things over and over again with each different representative.

mnw81 October 30th, 2016

We tried a number of other fax to email service providers and we could not solve a problem we had with integrating our CRM system with fax to email service providers. We eventually come across SRFax and all I can say is WOW!. These guys not only made the changes we required for the integration, during our free trial period, but did not charge us a dime for the work. It took them just 24 hours to make the changes and have them implemented. The customer service has been exemplary and we would not hesitate to recommend them  - well done SRFax.

mcfax September 13th, 2011

We signed up with VirtualPBX about 4 months ago. We originally were on a smaller plan since we only had 4 employees but as we have scaled up to 12, VirtualPBX has been able to seamlessly scale with us. Price point is unbeatable, service is reliable. Would highly recommend.

jsand1324 May 26th, 2016

We were using Comcast's VOIP service for years, but were getting to a point where we couldn't add more lines to that service. I therefore started researching hosted PBX solutions and decided to sign up for three different ones and try them all out for a month before deciding. The three providers I tried were RingCentral, Ringio and Virtual PBX. In the end I went with Virtual PBX because they were the only ones that provided the ability to record all calls - which we need for training purposes. I ordered a couple of phones and was happy to see how easy it was to set them up. At first I had some issues with delays and dropped calls, but with the help from their customer support I discovered multiple issues with our network setup. Once these were fixed the quality of the calls improved and we had no more dropped calls. I only have good things to say about the technical support have received. It is important for anybody who is looking to use VOIP to understand that no matter which provider you choose the call quality will depend on the connection from the phone and all the way to the PBX. That means your internal network, your ISP’s network, and the VOIP providers network. My guess is that 95% of people’s VOIP issues are because of issues on the local network or with the ISP. Don’t underestimate the scope of switching your company’s phones to VOIP, do a pilot run to work out the bugs before you go big. Today we have over 25 phones running on Virtual PBX and are very happy with the stability, call quality, and cost savings over Comcast. @Karmaza B: What is a CLOUN? Sorry, but I really can't take your review serious.

TorbenRytt April 3rd, 2012
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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