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SRFax vs Vestalink
Compare SRFax vs Vestalink. Find out whether SRFax or Vestalink is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SRFax and Vestalink and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 28 Reviews
SRFax offers a fast, cost effective and reliable way of sending or receiving faxes via email. Plans start at $6.95 per month for 50 outgoing and 100 incoming faxes. The Small Business Plan for $15.95/month allots 200 outgoing and 500 incoming...
Vestalink (formerly Intelafone) offers you home phone service for $8.25 a month. With Vestalink service, you get unlimited calls anywhere in the continental US and Canada. Vestalink doesn’t require a contract and Vestalink gives you your first...
- Headquater Country:
- Founder Year: 2010
Users Average Rating
Recent User Reviews
I have been with eFax and myFax, which by the way are owned by the same company. My usage is very low (10-20 pages per month.) I have been paying $10 a month to myFax for all these years. I probably would have continued with the service, but lately, I started receiving a lot of junk faxes. They refused to do anything about it. Spam reporting option was taken out. Cancelling the service was 30 minutes excruciating process. So, I finally I landed up with SRFAX. I am paying less and I couldn't be more pleased with the interface. There is a price option available for all budgets.
Poor customer service, which is slow to respond and does not know your situation. I don't think they keep track of issues so when you call or email, the next service person doesn't have any idea so you have to explain things over and over again with each different representative.
Customer for over 3 years. When it works, it's great, but you can expect issues several times a year and they can be catastrophic when they occur. Unfortunately, customer service is email only - you get an instant reply that they acknowledge the inquiry, but days go by without a response or solution. My last issue lasted 4 days and by pure luck, I found a disgruntled former customer who had the same problem who posted the fix before leaving them. I have done the same. They are old and tired and there are better solutions out there.
I have this service for 3+ years and I am a believer. Yes, there is an occasional issue that comes up, but no worse than any other option out there. Good price, quality and overall service.