Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
SRFax vs ShoreTel
Compare SRFax vs ShoreTel. Find out whether SRFax or ShoreTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SRFax and ShoreTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 5 Reviews
- 10 Reviews
SRFax offers a fast, cost effective and reliable way of sending or receiving faxes via email. Plans start at $6.95 per month for 50 outgoing and 100 incoming faxes. The Small Business Plan for $15.95/month allots 200 outgoing and 500 incoming...
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
- Headquater Country:
- Founder Year: 1996
Users Average Rating
Recent User Reviews
This company is horrible! They do not help when there is a problem with faxes not being received or when we couldn't login on all of our computers on the SAME network. They kept blaming us and our system. Go with another company. There are so many options out there!
SRFax is highly unreliable. I have have multiple faxes sent to me, the senders receive a confirmation, but the fax does not appear in the SRFax account. The SRFax customer service department is worthless and not helpful. The prices are unreasonable because I am paying for a service which SRFax does not receive. This outfit is fraud - STAY AWAY!!
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.