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SRFax vs iTalkBB

Compare SRFax vs iTalkBB. Find out whether SRFax or iTalkBB is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SRFax and iTalkBB and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
  • 12 Reviews
0.5
2.1

Overview:

SRFax offers a fast, cost effective and reliable way of sending or receiving faxes via email. Plans start at $6.95 per month for 50 outgoing and 100 incoming faxes. The Small Business Plan for $15.95/month allots 200 outgoing and 500 incoming...

iTalkBB is a popular home phone service provider for VoIP phone calls between the United States and Canada and China, Hong Kong, and Taiwan.

 

Provider Info

Plans Available*

  • N/A
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Users Average Rating

Recent User Reviews

Poor customer service, which is slow to respond and does not know your situation. I don't think they keep track of issues so when you call or email, the next service person doesn't have any idea so you have to explain things over and over again with each different representative.

mnw81 October 30th, 2016

We tried a number of other fax to email service providers and we could not solve a problem we had with integrating our CRM system with fax to email service providers. We eventually come across SRFax and all I can say is WOW!. These guys not only made the changes we required for the integration, during our free trial period, but did not charge us a dime for the work. It took them just 24 hours to make the changes and have them implemented. The customer service has been exemplary and we would not hesitate to recommend them  - well done SRFax.

mcfax September 13th, 2011

iTalkBB should feel honored to received one star! Because they deserve zero star!! I have been in the US for more than 17 years. I have to say iTalkBB has been the worst companies I have ever dealt with. They gave you the warmest welcome when you sign up. But you will expect the most greedy goodbye experiences when you cancel. I transferred my number to Verizon in 4/18 2017, and thought italkbb service will be automatic be canceled. However, just want to confirm, I called iTalkBB in 4/20 to confirm. They tried every methods letting me to stay with their services. After they realized I will definitely go, they changed. I insist that don't charge me any more. They agreed. Two months later, I found they charged my credit card for $29.97 for the service of 4/20 - 5/19. I called them, they said you called at the first day of the billing cycle, we have to charge the whole month!. I said my number was already transferred to Verizon in 4/18, how did you provide the service for me for 4/20-5/19? they refuse to refund!! To all who want to sign up iTalkbb: Please, not only their service are really bad!! but also you have much much better options: Use Skype to do international phone call!! For international calling to landline or cell phone in China from your cell phone in the US, 400 minutes/$2.99, 1000 minutes/$4.99. Very convenient, and crystal clear!! For all iTalkBB users, dump this company, and run away as soon as you can to same 90% of your international call of Talkbb, and get much better signals and much better services in Skype!!

gordonma June 16th, 2017

If less than Zero rating were possible, I would give such a rating! This is the worst company I have ever worked with. I used their iTalkBB TV box so that my mother could watch Chinese programs. First, I had to pay $49.99/year for Renting the box, in addition to $10/mo for the phone service. I told them that I don't need the phone service, only the TV box for Chinese programs, then I was told that I would pay $15/mo if I don't use their phone service! Blood suckers! I had to keep the phone service even though the phone service has never been used. Fast forward, at the first day of the second year, I was charged another $49.99 for renting the TV box for the whole year. Within one month, I needed to cancel the TV service, since my mother had left for travel. I was told, not only do I need to pay another month of phone service which has never been used, but I won't get any refund of the $49.99 charge for the whole year, even though, I had only used it for less than a month. Additionally, I need to return the box to them within 15 days, or I'll be charged $75! This company is all about finding ways to charge you more fees, rather than providing good customer service, and a good customer experience. I will never, ever, do business with this company again, nor will I ever recommend this company to anyone I know. Avoid this company like the plague.

sxx100 June 3rd, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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