In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Speakeasy vs Momentum Telecom
Compare Speakeasy vs Momentum Telecom. Find out whether Speakeasy or Momentum Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Speakeasy and Momentum Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 6 Reviews
Overview:
Rest assured with SpeakEasy's VoIP service. SpeakEasy's unified communications solution (they are also a broadband Internet service) and business VoIP solutions will help catapult your business into the 21st century.
SpeakEasy offers...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website:
- Headquarters Country:
- Founder Year: 2006
Plans Available*
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Users Average Rating
Recent User Reviews
SpeakEasy, VoIP has been incredible for us; the quality of their customer service and the phone service has been nothing less than excellent. Initially, it was a little rocky thanks to SBC's equipment but my connection to the VoIP and the internet is wonderful. I've experienced almost no troubles with the line and everyone thinks it is so cool that it sounds so much like a regular phone. Static IP, phone adaptor plug-in and play, disconnect internal wiring, plug phone cord into a splitter on phone jack and all jacks are live and working 100%. Simple as that?!!! There are several companies that provide VoIP Services to businesses and residential customers but if I were to do it all over again, I would choose SpeakEasy without a doubt.
Ever since VOIP became an option, I have been using the service. I started out with Vonage but after a couple of years, I decided to switch my voip over to Speakeasy.net with whom I had my DSL (internet service provider). Speakeasy has excellent Customer Service, solid pings and latency, and very little downtime over all of these years. I must say, it is a breath of fresh air to call a company and have the CR Rep sound like they are thrilled with their job and truly want to be there and help you with any issues that you might have. This is rare and for this alone, I give Speakeasy an all 5 star rating.
This phone system is terrible. Please do not get it if can find another. It seems the company I work for purchased Momentum Telecom, MT, because their long distance plan was the cheapest, but I am not yet sure on this. MT is unreliable: Some times customers cannot get through, one or more calls drop, call quality is not good. The software is also difficult to use. The reporting is weak. The agents who use the phone system software dislike it very much. How they display those on a call and those available is awful. How they do transfers is tricky. Occasional total outages: no calls can dial in. There is more bad as well. Please shop around, even if you have to pay more for long distance.
Buyer beware, they will smile and say what you want to hear but do not care at all about what happens once the agreement is signed. They keep referring to it, even though you may have phone issues (good luck getting a hold of their tech support). Then when you want to leave, they have a bunch of clauses to penalize you, as if it's our fault they can't provide the service they said they could. Read their agreement with a microscope, they are tricksters with no regard for customers. Not to mention they are 3x more expensive than other providers. I cannot recommend this company any less.