In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
SimpleSignal vs MagicJack Plus
Compare SimpleSignal vs MagicJack Plus. Find out whether SimpleSignal or MagicJack Plus is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SimpleSignal and MagicJack Plus and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 19 Reviews
Overview:
magicJack Plus
magicJack Plus is the newest VoIP system available from magicJack. With magicJack Plus, you don't need to keep your computer on at all times to use your phone, as you did with the older magicJack product. This means you...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2007
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
Multiple landlines being used. All lines have quality issues and at times so bad customer can not be understood. It sounds as a really bad connection as if a cell phone where being used and it was breaking up. After 3 months of verified problems they finally came out and determined some of the equipment was bad. After replacing some of the equipment we were back and operational with no problems. Now the same problem has come back up and we are again having to use our personal cell phones for company use even though we are paying close to $600 a month for their services. Quest came out and stated that there equipment is not even all hooked up. We can not get a simple signal technical off of their computer monitoring program to physically come out and look at their equipment. Also internet connection is really slow and at times don't even work. Simple signal states that if the other company that shares the lines is watching a video on the internet it will cause interference with the phone lines. $600 a month seems pricy if you can't use internet connection and phone lines at the same time. My cell phone is capable of this and it only runs $100 a month
Great sound quality, very creative staff. The team put together my phone system for me, asked me how i imagined it could work in a perfect world, then built the system to those specifications (i didn't know they could do it the way i described, but it's great). The training staff was very prompt and friendly, got my team up to speed on the new features that will keep my co-workers in contact. Provisioning team helped keep the setup simple, pre-programmed everything so i just needed to plug in phones around the office. The support team has also been great, tweaking my setup for me, very nice. Service has been very reliable, very happy with the quality and sound.
I used the system with the APP on my cell phone. Problem is that the quality of sound was so poor. Dropped calls, calls that didn't connect, etc. Although they do have a phone number for customer service, plan to spend half a day on hold. Also, if I was on a call on my cell phone, and a call came in on the MagicJack App, my phone call would be cut off. Not good! Further, DO NOT BY ADVANCE YEARS/SUBSCRIPTIONS. Although they do not tell you when you buy the extra years, they will not refund the subscription, even if the year has not started.
I am currently using the Magic-Jack Plus device. This device powers up by the 5 volts / 1 A adapter recommended by the manufacture. I noticed that when the voice static happened in back ground then I have to replace to the new power adapter and it will be fine. It seems to be the Magic-Jack device overheats causing the power adapter burned out quickly. I have replaced the new power adapters within the past few months and continuing to do the same in the future. So bad for the quality with this device. Also when using the Magic-Jack and the date and time setting up in my home phone are always in-corrected with my current region. I contacted the customer services and they can not resolve this issue because they are located in different state. They also don't have the direct contact email. I have to wait a way long in the telephone conversation with them when needed.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
