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Jan 01, 2026
SimpleSignal vs iTEL Connect
Compare SimpleSignal vs iTEL Connect. Find out whether SimpleSignal or iTEL Connect is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SimpleSignal and iTEL Connect and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
Overview:
iTel Connect is a business VoIP and telecommunications service provider that designs and develops phone solutions for businesses of all sizes. iTel Connect is part of 8x8, a leader in the VoIP telecommunications industry. iTel Connect is a one-...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website: http://www.itelconnect.co.za/
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
Multiple landlines being used. All lines have quality issues and at times so bad customer can not be understood. It sounds as a really bad connection as if a cell phone where being used and it was breaking up. After 3 months of verified problems they finally came out and determined some of the equipment was bad. After replacing some of the equipment we were back and operational with no problems. Now the same problem has come back up and we are again having to use our personal cell phones for company use even though we are paying close to $600 a month for their services. Quest came out and stated that there equipment is not even all hooked up. We can not get a simple signal technical off of their computer monitoring program to physically come out and look at their equipment. Also internet connection is really slow and at times don't even work. Simple signal states that if the other company that shares the lines is watching a video on the internet it will cause interference with the phone lines. $600 a month seems pricy if you can't use internet connection and phone lines at the same time. My cell phone is capable of this and it only runs $100 a month
Great sound quality, very creative staff. The team put together my phone system for me, asked me how i imagined it could work in a perfect world, then built the system to those specifications (i didn't know they could do it the way i described, but it's great). The training staff was very prompt and friendly, got my team up to speed on the new features that will keep my co-workers in contact. Provisioning team helped keep the setup simple, pre-programmed everything so i just needed to plug in phones around the office. The support team has also been great, tweaking my setup for me, very nice. Service has been very reliable, very happy with the quality and sound.
I am happy i only signed a 1 year agreement with them. The core features work just fine, except for forwarding calls...and tech support can't help us with this...won't work. Customer service takes a long time to respond. I am counting the days to switch and came to this site to look for other options...
I am a customer and now a partner with iTEL Connect. After having used, sold and represented several hosted and premise based VOIP systems, I have seen a lot of pitfalls and lack luster services that exist out there. iTEL has a product set that is perfect for the small business. They host my voice, e-mail, and fax, which synchs with my Outlook and my Treo. It has been extremely dependable. Both my company and my customers are extremely satisfied with this product set. So far all of my customers have never had an issue, and several have chosen the product set with the service level agreement. I would highly recommend this product to anyone looking for a dependable solution that will benefit their company.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
