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SimpleSignal vs Cox Communications
Compare SimpleSignal vs Cox Communications. Find out whether SimpleSignal or Cox Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SimpleSignal and Cox Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 5 Reviews
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
- Headquater Country:
- Founder Year: 2003
- Headquater Country:
- Founder Year: 1996
Users Average Rating
Recent User Reviews
Multiple landlines being used. All lines have quality issues and at times so bad customer can not be understood. It sounds as a really bad connection as if a cell phone where being used and it was breaking up. After 3 months of verified problems they finally came out and determined some of the equipment was bad. After replacing some of the equipment we were back and operational with no problems. Now the same problem has come back up and we are again having to use our personal cell phones for company use even though we are paying close to $600 a month for their services. Quest came out and stated that there equipment is not even all hooked up. We can not get a simple signal technical off of their computer monitoring program to physically come out and look at their equipment. Also internet connection is really slow and at times don't even work. Simple signal states that if the other company that shares the lines is watching a video on the internet it will cause interference with the phone lines. $600 a month seems pricy if you can't use internet connection and phone lines at the same time. My cell phone is capable of this and it only runs $100 a month
Great sound quality, very creative staff. The team put together my phone system for me, asked me how i imagined it could work in a perfect world, then built the system to those specifications (i didn't know they could do it the way i described, but it's great). The training staff was very prompt and friendly, got my team up to speed on the new features that will keep my co-workers in contact. Provisioning team helped keep the setup simple, pre-programmed everything so i just needed to plug in phones around the office. The support team has also been great, tweaking my setup for me, very nice. Service has been very reliable, very happy with the quality and sound.
Several reps that I first contacted failed to resolve the issue. These reps were rude, kept pushing unneeded upgrades, then shut off internet connection eventually right after one rep hung up on me. No show up, rep hung up. Very rude representatives Larvell Gainesville location.
I replaced my VOIP with a Cox Business bundle which included an enhanced internet speed and Cox VOIP. Cox represented that its voice quality on its VOIP would be far superior to my Vonage system because Cox VOIP had an independent internet connection which did not connect to my desktop computer. Conversations are garbled on 60 to 70% of the calls. More than 50% of the calls are disrupted completely when the person on the other end of the line can not hear me when I am speaking. I am forced to return business calls on my cell phone to complete conversations. The message voice recognition feature which emails transcripts of messages to my Outlook Inbox is highly inaccurate. The messages are unintelligible. In short, my conversion to Cox VOIP has been a disastrous mistake. Even worse, the COX VOIP phone service is more expensive than the VOIP system it replaced. The Cox VOIP appears to be based on very outdated technology. The quality is similar to the first generation voice recognition systems that I experienced 10 or 25 years ago. CAVEAT EMPTOR. Do not purchase a Cox VOIP service.