ShoreTel vs Hosted Numbers
Compare ShoreTel vs Hosted Numbers. Find out whether ShoreTel or Hosted Numbers is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ShoreTel and Hosted Numbers and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 3 Reviews
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
- Headquater Country:
- Founder Year: 1996
- Website: hostednumbers.com
- Headquater Country: United States
- Founder Year: 2013
Users Average Rating
Recent User Reviews
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.
5 out of 5 for sure. I know there are more features of this service that I could be taking advantage of, but I need to invest the time to learn about them. The service has always been reliable, hasn’t been down since we signed up, and the new account management platform is way easier to use.
The Good: Very easy to use, very professional, very affordable The Bad: My first phone number was blocked by the prison Review: Hosted Numbers has been very helpful in getting a local number to talk to my daughter who is in prison. When the first number that I got was blocked, they were very nice when they explained how that worked and how I could get a different one that might not be. Just be aware that they’re not affiliated with the prison system so they can’t tell you if numbers are going to be blocked. They’re very upfront and nice about it, and don’t judge you or treat you badly because of your situation. Very very nice customer service staff.