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magicJack vs RingLeader

Compare magicJack vs RingLeader. Find out whether magicJack or RingLeader is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of magicJack and RingLeader and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 287 Reviews
  • 5 Reviews


magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...

RingLeader is a leader in On-Premise & Cloud Communication for businesses, with deep experience in SIP Trunking, Hosted VoIP, HIPAA compliant faxing, CrowdVoicing, Disaster/Continuity applications, and custom VoIP solutions. RingLeader has...

Provider Info

  • Website:
  • Headquater Country: United States
  • Founder Year: 2002
  • Website:
  • Headquater Country: USA
  • Founder Year: 2017

Plans Available*

  • N/A
  • Micro Bundle - $7.00

Users Average Rating

Recent User Reviews

Wasted over 3 DAYS with customer service agent Chrystal. she put me on hold to figure out why my MJ wasn't working and kept asking the same questions over, just parrot-like responses I believe they reading them from a Script. I was on "HOLD ON" and I wait and wait and wait she came back to see if I had hanged up, the way she was asking "are you still there" So I called back. I waited again for 1 hour, and finally, I get Chrystal again, who starts from square one even though I told her I had just spoken to her an hour ago. I wanted to talk to a supervisor, and she put me on hold. again beyond frustrated, I called, and Chrystal comes again, with the same parrot-like sentences. She ID me for the 5th time and then put me to turn off my computer, she messed up my computer magic jack, but this time she kept asking for my correct billing address. #, Street, City, Province, Country & postal code. and she said ups your zip code last number is wrong, sorry I can not help you, from 2 I changed to 5, and she said oh now we are correct, there was always something wrong, then oh we need to upgrade your system, then, I was so mad I asked to talk to her supervisor after the 5th time, she puts somebody there saying oh you need a new magic jack, since you are a good client we will tell you a secret, we sell it here and will take 10 days for you to receive it, but go to Wal-Mart and you can buy it right away. GEZZZZ THESE PEOPLE ARE SCAMMERS, THEY ARE IN PHILLIPINES, THIS IS HOW THEY MAKE THEIR MONEY SCAMMING AMERICANS THAT BELIEVE IN THIS PRODUCT. IT WAS GOOD AT THE BEGINNING BUT NOW WHEN THE INVENTORS SOLD THIS PRODUCT EVERYTHING WENT TO POTS, THEY SELL YOU THE 5 YEARS BUT AFTER TWO THEY ARE A DISASTER. DO NOT BUY THIS PRODUCE IT IS A SCAM NOW.

ISADORA February 11th, 2021

Wasted over 2 1/2 hours tonight with customer service agent LOURDES. Put me on hold to figure out why my MJ wasn't working, I had renewed it last week, kept asking the same questions over and was not reading my responses, just canned responses. She says: "HOLD ON" and I wait and wait and wait ------ then got disconnected due to inactivity. So I called back. Waited again for 45 minutes, was #11 in the cue this time, and finally I get LOURDES again, who starts from square one even thought I told her I had just spoken to her an hour ago. She kept sending me the same canned responses and it was obvious she was not reading my replies because what she was telling me was not showing on my screen. So she kept sending the same canned responses over and over and over again. I was beyond frustrated at this point. I gave her the correct billing address and alternate phone number, same that I gave in the first conversation and they were fine then, but this time she kept sending the canned response asking for my correct billing address. It was complete: #, Street, City, Province, Country & postal code. There is nothing else. I was logged into my account and copied and pasted it to show her. No response. Finally she says "I can't help you." and disconnects.

SandyBeach January 6th, 2021

I heard about RingLeader through a promotional email. I typically skim and delete these kinds of things but I happened to need new SIP services at a newly acquired sister company. I attended a webinar surrounding their service and offerings and was impressed enough to take it to my boss right away. The demo process went great and we've been live on their services for a few months now. The service is solid and the customer service / tech support team are extremely knowledgeable, responsive and accommodating. Did I mention it's a native SIP solution for ShoreTel?! Really happy with the arrangement and hope for a long and prosperous relationship!

180bwolf June 12th, 2019

I switched my office to RingLeader, customer service has been excellent, fast resolution to the very small issues that arose while switching to VoIP, and excellent and fast response to any questions I had. I highly recommend RingLeader.

crhutchison May 10th, 2019
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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