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Future Nine vs RingLeader
Compare Future Nine vs RingLeader. Find out whether Future Nine or RingLeader is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Future Nine and RingLeader and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 10 Reviews
- 5 Reviews
Future Nine is a communication service provider that specializes in cheap business and residential VoIP phone service. The company also offers internet phone service, international calling cards, and more for low rates. They utilize cutting-edge...
RingLeader is a leader in On-Premise & Cloud Communication for businesses, with deep experience in SIP Trunking, Hosted VoIP, HIPAA compliant faxing, CrowdVoicing, Disaster/Continuity applications, and custom VoIP solutions. RingLeader has...
- Micro Bundle - $7.00
Users Average Rating
Recent User Reviews
We signed up with Future-Nine years and years ago (2008?). They were great. Nitzan was responsive and everything worked the way it should. In the last half a decade, they've gone from great to non-existent. No replies to support requests. No replies to sales requests. I don't even know if anyone there is still alive and running things or if it's just running on its own until it finally dies. Sad, but these days, I couldn't recommend them. Asleep at the wheel.
I used future nine for more than five years. At the beginning, their service and price are pretty good. But recently, I noticed that there is a lot of small amount charge deducted from my account. For example, I deposit $15 in my account, after one week, there is only $14.3 left on my account. I sent email asked the reason and there is no response from them. I could not find the explanation for these charge in the invoice. And from the invoice, you could not find these deduction. My friends also complained that sometime when they call me, they received a voice message told them the call could not go through. They have to call my cell phone and found there is no ring in my home phone. There is no response from their customer support after I sent email to them ask the reason. Finally, I decided to cancel the service from future nine after being their customer for more than 5 years. I received a message from them and told me there is $15 cancellation fee and the remain balance in my account is nonrefundable. After I canceled the service, I still received the billing that charge for the future service.
I heard about RingLeader through a ShoreTelForums.com promotional email. I typically skim and delete these kinds of things but I happened to need new SIP services at a newly acquired sister company. I attended a webinar surrounding their service and offerings and was impressed enough to take it to my boss right away. The demo process went great and we've been live on their services for a few months now. The service is solid and the customer service / tech support team are extremely knowledgeable, responsive and accommodating. Did I mention it's a native SIP solution for ShoreTel?! Really happy with the arrangement and hope for a long and prosperous relationship!
I switched my office to RingLeader, customer service has been excellent, fast resolution to the very small issues that arose while switching to VoIP, and excellent and fast response to any questions I had. I highly recommend RingLeader.