In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Revo Premium vs VoiceStick
Compare Revo Premium vs VoiceStick. Find out whether Revo Premium or VoiceStick is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Revo Premium and VoiceStick and detailed analysis of the comparison can be found below.
User Ratings & Reviews
Overview:
February 2010 update: We were unable to find a working website for Revo Premium. The provider is probably out of business.
The VoiceStick home phone adapter (GrandStream Handy-Tone 286) is the most convenient way to access your VoiceStick service. Not only will you save money with a low cost calling plans, you can also use all the features of your...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website:
- Headquarters Country:
- Founder Year: 2003
Plans Available*
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Users Average Rating
Recent User Reviews
Got stuck with Teleblend after Sunrocket went down, and finally got around to switching carriers. I called around to a few different companies, until I got on the line with a nice young person at Revophone.com They seemed to have a lot of useful features (most of which I won't use) and the salespeople were pretty helpful and they claimed to be able to transfer my old number over from sunrocket so I signed up. They make you take a Linksys telephone adapter and there is an activation fee for that along with shipping charge - I would have liked to have used my Sunrocket gizmo, but they said that I would need to reprogram it and that is a little more than I can handle right now. I guess it looks nicer than the old sunrocket device anyway. Just like Sunrocket it was easy to install and I had it setup and working within about 10 minutes. I didn't really have any issues at all until about the 3rd day when I was on a long distance call to my friend in Ohio. We were talking and then all of a sudden I could hear her, but she couldn't hear me. So I called support and was shocked by how easy it was to get an intelligent, tech support person on the phone! Turns out I have a particular router that needs a tweak to work with the service. It's done and my service has been great since then. In fact, I'm writing this review on advice from Luke in support as a way to give THANKS to all of the people at Revo that helped me. I am very happy with the service and will refer my friends!
Where do I start? The worst is that they have a bug in their billing code. It records 911 calls as international calls which aren't included in most of their packages. A call to 911 generates a negative balance preventing subsequent calls including another 911 emergency call. One has to add the minimum of $10, above and beyond the monthly charge to reinstate service or wait call customer service and argue your case. The balance of the $10 is stuck in Voicestick coffers in case you need to make an international call or god forbid another 911 call. They won’t take it off your next bill. Customer support is minimal with only business hours (8-5) access, poorly trained people and a desire to close tickets that greatly exceeds their willingness to help customers. User features are minimal at best despite continuing promises to add features. There isn’t any “call busy” or “no answer” rollover which makes their “business service” useless for most organizations needing multiple incoming lines. If you are looking for fast track features, Voicestick is a Yugo when most people are looking for a Cadillac. Many services give tours of their online interface for prospective customers; Voicestick has to be too embarrassed to offer a tour… Call quality is fair on their best day, unusable on some days. Finally, there are the outages including the THREE day one caused by server failure. For an operation as big as they claim to be to not have back up systems is inexcusable.
These guys seem to offer a good quality VOIP service for the price!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
