In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Rangatel vs iTalkBB
Compare Rangatel vs iTalkBB. Find out whether Rangatel or iTalkBB is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Rangatel and iTalkBB and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 25 Reviews
Overview:
Rangatel is a business and residential VoIP service provider headquartered in Chicago, Illinois. Rangatel's...
iTalkBB is a popular home phone service provider for VoIP phone calls between the United States and Canada and China, Hong Kong, and Taiwan.
Provider Info
- Website: rangatel.com
- Headquarters Country: United States
- Founder Year: 2003
- Website: www.italkbb.com/
- Headquarters Country: Ontario
- Founder Year: 2004
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
Pathetic service. Horrible customer service. To top it all, today I received a call mentioning that they are not going to provide service to residential customers any more. Thwy would like me to move to another provider by 14th but are not going to reduce my monthly bill if I move out earlier. Least customer friendly company.. Caution to all those commercial customers.. stay away from this company. I wish I could give a rating of "-1".
Pathetic Customer Service, they never respond to email or returns your voice messages. Calls disconnect or doesn't connect at all...after thousands of attempt if call is connected then they will apologize and will show sincerity and will promise to help yout but nothing happens afterwards... you call them again no response... Trust me you will go mad.. thye have no values on commitment. Cusotmer are jokes for them and they belive do what you can do, i dont give a damn to you.. They call quality is going down.. call often gets dropped and many times there is no service... when you call internatioanlly then call quality is often no good... Now i am trying to call them to cancel but no response..already send so many emails but no response and they are billing me full price regualrly.. I need to take them to consumer court and probably higher a lawyer to team them a lesson.... i dont know who gave them the license to run the service in this country... there service shall be revoked... cheaters and highly unscrupulous people...
I signed up for a TV streaming box from iTalkBB a few months ago, which was fine at first. But they recently contacted me out of nowhere and told me that I was responsible for a phone number sending out illegal spam messages! They told me I signed up for a phone number through them (I never did that). They told me I had provided a picture of my passport to them to verify my identity when signing up (I DEFINITELY never did that). Then they told me that the signup was from an IP address in China two weeks ago, when I haven't left the United States. So it obviously wasn't me, but they still were trying to tell me that I would be in trouble! They wanted to get my real phone number canceled, they wanted to involve the Shanghai police department... Just an absolute nightmare being put on me, when it was actually their own problem with allowing a fraudster to sign up. The whole call was very suspicious, like they were trying to scam me or get something out of me, although I can't quite figure out how. iTalkBB needs to get their security under control and not try to dump their own problems on their legitimate customers. If this is any indication, at some point their entire block of phone numbers might get blacklisted for allowing too much spam, which would not be fun if you were trying to use one for your own phone! You will probably want to stay away unless you like dealing with incompetence and bad security.
The staff member is extremely helpful. They provide friendly and informative service and resolve my problem with patient. The TV service is really valuable. I can see my favorite TV show there. Highly Recommended~! I will definitely visit the store again if I have any other questions!