In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Rangatel vs Dialpad
Compare Rangatel vs Dialpad. Find out whether Rangatel or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Rangatel and Dialpad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 2 Reviews
Overview:
Rangatel is a business and residential VoIP service provider headquartered in Chicago, Illinois. Rangatel's...
Dialpad offers business VoIP services and features HD voice, group video chat, conferencing, and more with their comprehensive unified communications platform. Dialpad was designed and put together with the objective of providing unified voice...
Provider Info
- Website: rangatel.com
- Headquarters Country: United States
- Founder Year: 2003
- Website: Dialpad
- Headquarters Country: United States
- Founder Year: 2011
Plans Available*
- N/A
- Enterprise - $35.00
- Pro - $30.00
- Standard - $20.00
Users Average Rating
Recent User Reviews
Pathetic service. Horrible customer service. To top it all, today I received a call mentioning that they are not going to provide service to residential customers any more. Thwy would like me to move to another provider by 14th but are not going to reduce my monthly bill if I move out earlier. Least customer friendly company.. Caution to all those commercial customers.. stay away from this company. I wish I could give a rating of "-1".
Pathetic Customer Service, they never respond to email or returns your voice messages. Calls disconnect or doesn't connect at all...after thousands of attempt if call is connected then they will apologize and will show sincerity and will promise to help yout but nothing happens afterwards... you call them again no response... Trust me you will go mad.. thye have no values on commitment. Cusotmer are jokes for them and they belive do what you can do, i dont give a damn to you.. They call quality is going down.. call often gets dropped and many times there is no service... when you call internatioanlly then call quality is often no good... Now i am trying to call them to cancel but no response..already send so many emails but no response and they are billing me full price regualrly.. I need to take them to consumer court and probably higher a lawyer to team them a lesson.... i dont know who gave them the license to run the service in this country... there service shall be revoked... cheaters and highly unscrupulous people...
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.