In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Powernet Global vs Star2Star Communications
Compare Powernet Global vs Star2Star Communications. Find out whether Powernet Global or Star2Star Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Powernet Global and Star2Star Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 7 Reviews
Overview:
PowerNet Global is a full-service residential, business, and wholesale VoIP service provider based out of Cincinannti, Ohio.
PowerNet Global offers a smorgasbord of VoIP and data services. That means a whole lot: Ready? For business,...
Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1999
- Website: star2star.com
- Headquarters Country: United States
- Founder Year: 2006
Plans Available*
- N/A
- Basic UC Bundle - N/A
- Premium UC Bundle - N/A
- Professional UC Bundle - N/A
- Starter UC Bundle - $10.99
Users Average Rating
Recent User Reviews
Had this service for two residential lines for 18 months. Voice quality has ranged from poor to mediocre. Have had to reboot ATA many times to get an acceptable voice quality. Customer via voice requires long waits and support staff is language challenged. Not helped by really poor VOIP connection to support. Email support is no better. I've found a new provider who excels at everything for less than 50% of PNG's cost.
I am not only a Star2Star Dealer, but I have been using them in my office for 5 Years and have had no problems. Support has always been great, but I tell my customers, I am the first call for support. I have never charged a customer for a warranty repair, the only time I might charge a customer is if they do an add move or change that requires me to go on-site. All changes I can do online I do at no charge. The one thing I seem to find about all of the negative reviews, is they have problems with their dealers not providing the service they should. I am sorry you have that experience with your dealer. But I would recommend that if your dealer is not providing you the service you need, and they are charging for warranty repairs, call Star2Star and ask to have your account moved to another dealer because your dealer is not providing you the service you should be getting. Star2Star will act. And if they can't resolve things with your dealer, they will put you under another dealer that will take care of you.
I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.