In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
PanTerra Networks vs Vonage
Compare PanTerra Networks vs Vonage. Find out whether PanTerra Networks or Vonage is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of PanTerra Networks and Vonage and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 20 Reviews
- 24 Reviews
Overview:
A leader in the cloud market, PanTerra Networks is a service provider that offers enterprise businesses cloud-based, fully managed IT services to aid in boosting collaboration, mobility, and productivity in the workplace. PanTerra Networks prides...
An established name in the telecommunications industry, Vonage provides powerful residential VoIP services that are affordable and easy to set up. They offer four home phone plans that are flexible and loaded with all the right features to let...
Provider Info
- Website: PanTerra Networks
- Headquarters Country: United States
- Founder Year: 2002
- Website: vonage.com
- Headquarters Country: United States
- Founder Year: 2001
Plans Available*
- Business Voice - $14.95
- Enterprise - $44.95
- Professional - $34.95
- Vonage North America - $9.99
- Vonage U.S. & Canada 400 - $12.99
- Vonage World - $9.99
Users Average Rating
Recent User Reviews
Had some initial issues provisioning my VOIP phone - until I got Charles from Support on the phone: he zeroed in on issue quickly and efficiently, provided clear directions on what to do on my end, and it was solved. Done. Thank you Charles!
We had been working on an old NEC system for about 20 years. We new we needed a new phone system. We looked at the list of providers and narrowed it down to 3 including PanTerra in it. The salesperson was helpful. He showed us a quick demo and use case for Streams. We went with the Pro-Level seat since it allowed us to Deskshare with clients and prospects. We are 3 months into our deployment and have seen less phone calls and more IM's and Deskshares from our clients than ever before. We are able to answer questions immediately. We have noticed that contact ratios have gone up while missed calls and voicemails have gone down since customers can view our presence.
Be aware: Cancel contract cost. the customer service is the worst he said that if I want to cancel the service. I have to pay over $200 because of the contract I didn't recognize, and when I want to see the contract that I've signed he avoided the question and said that he will requested it and then he just hung up on me and never call or contact back.
NO CUSTOMER SUPPORT. Beware, you will loose business as I did. We depend on communications through the phone. If you are a business, DO NOT MAKE THIS MISTAKE OF GOING TO VONAGE BUSINESS. Go with other companies instead. For as big as this company is, it is Very Poorly managed.