In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
PanTerra Networks vs Phone.com
Compare PanTerra Networks vs Phone.com. Find out whether PanTerra Networks or Phone.com is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of PanTerra Networks and Phone.com and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 20 Reviews
- 56 Reviews
Overview:
A leader in the cloud market, PanTerra Networks is a service provider that offers enterprise businesses cloud-based, fully managed IT services to aid in boosting collaboration, mobility, and productivity in the workplace. PanTerra Networks prides...
Voice. Text. Video. Fax. Conferencing. Collaboration.
Phone.com is the modern, work-from-anywhere...
Provider Info
- Website: PanTerra Networks
- Headquarters Country: United States
- Founder Year: 2002
- Website: www.phone.com/
- Headquarters Country: United States
- Founder Year: 2007
Plans Available*
- Business Voice - $14.95
- Enterprise - $44.95
- Professional - $34.95
- Base Account - N/A
- Plus Account - N/A
- Unlimited Extension - N/A
Users Average Rating
Recent User Reviews
Had some initial issues provisioning my VOIP phone - until I got Charles from Support on the phone: he zeroed in on issue quickly and efficiently, provided clear directions on what to do on my end, and it was solved. Done. Thank you Charles!
We had been working on an old NEC system for about 20 years. We new we needed a new phone system. We looked at the list of providers and narrowed it down to 3 including PanTerra in it. The salesperson was helpful. He showed us a quick demo and use case for Streams. We went with the Pro-Level seat since it allowed us to Deskshare with clients and prospects. We are 3 months into our deployment and have seen less phone calls and more IM's and Deskshares from our clients than ever before. We are able to answer questions immediately. We have noticed that contact ratios have gone up while missed calls and voicemails have gone down since customers can view our presence.
I'm on vacation with my family in San Fran, but my staff can't make outgoing phone calls for over two days now. Can't reach support by phone and nothing but chat bots to talk to online. It's not the first time this has happened, but it will be the last. FYI, It's not all that cheap once you get nickel and dimed for all the useage. We spend over $200 a month for this garbage service.
Unfortunate experience of a ‘programming issue’ on their end leading to being assigned a number that they didn’t have reserved. When first aware of getting an ‘number for texting only’ message when I tried calling my business number, was told by customer service nothing was wrong, it was just bc I tried calling on my cell when I had the App installed on same phone. Months later, became aware number wasn’t working. Long wait to get through to customer service. Told nothing was wrong. Issue persisted, it took multiple calls (most with long waits) and several emails over several days to finally get an explanation. Couldn’t fix the problem, though. Had to take a new number, meaning I had to reprint marketing and business material. Their glitch ended up being fairly costly for me. Not confidence inspiring as a reliable phone service. Fingers crossed it gets better. Not sure whether I would recommend.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
