In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
PanTerra Networks vs ClarityTel
Compare PanTerra Networks vs ClarityTel. Find out whether PanTerra Networks or ClarityTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of PanTerra Networks and ClarityTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 20 Reviews
- 2 Reviews
Overview:
A leader in the cloud market, PanTerra Networks is a service provider that offers enterprise businesses cloud-based, fully managed IT services to aid in boosting collaboration, mobility, and productivity in the workplace. PanTerra Networks prides...
ClarityTel provides top-of-the-line voice and fax solutions for business, as well as a comprehensive suite of advanced business communication solutions, such as SIP trunking, live answering service, call recording module, and more. Since 2003,...
Provider Info
- Website: PanTerra Networks
- Headquarters Country: United States
- Founder Year: 2002
- Website: claritytel.com
- Headquarters Country: United States
- Founder Year: 2003
Plans Available*
- Business Voice - $14.95
- Enterprise - $44.95
- Professional - $34.95
- Business VoIP - $19.99
- ClarityTel Auto Attendant - $9.99
- Hosted PBX Seat - $19.99
- Metered SIP Trunk - $9.99
- Unlimited SIP Trunk - $19.99
Users Average Rating
Recent User Reviews
Had some initial issues provisioning my VOIP phone - until I got Charles from Support on the phone: he zeroed in on issue quickly and efficiently, provided clear directions on what to do on my end, and it was solved. Done. Thank you Charles!
We had been working on an old NEC system for about 20 years. We new we needed a new phone system. We looked at the list of providers and narrowed it down to 3 including PanTerra in it. The salesperson was helpful. He showed us a quick demo and use case for Streams. We went with the Pro-Level seat since it allowed us to Deskshare with clients and prospects. We are 3 months into our deployment and have seen less phone calls and more IM's and Deskshares from our clients than ever before. We are able to answer questions immediately. We have noticed that contact ratios have gone up while missed calls and voicemails have gone down since customers can view our presence.
I transferred approximately 20 accounts to ClarityTel. The process took several months, mainly because the telephone company I transferred from was very uncooperative. Throughout the transition, Derrick stayed on the case and remained completely responsive to my needs and the needs of my customers . This included after hours and weekend attention when necessary. In any introduction of a new technology to customers who are used to doing things a certain way, you're going to have questions and perhaps some misunderstandings. I've got to say that with the intense focus on this block of customers, service disruptions were kept to an absolute minimum. Several years have now passed since the cut over to ClarityTel. As proof of the usefulness of the software along with it's ease of use and functionality I am happy to report that practically all of the customers involved have remained on the service. ClarityTel offers a great service at a very fair price. I am very pleased that I chose to place my customers on their platform. Their systems are highly capable and extremely reliable. I couldn't ask for more.
We switched to ClarityTel after our then-provider went out of business. We're a call center in Buffalo, NY, with 50+ users and so far so good. The price is really one of the best we've seen in our years using different VoIP systems, and we have not yet experienced any drawbacks (it's been 4 months). I would recommend ClarityTel thus far.