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PanTerra Networks vs pbxnsip
Compare PanTerra Networks vs pbxnsip. Find out whether PanTerra Networks or pbxnsip is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of PanTerra Networks and pbxnsip and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 19 Reviews
- 2 Reviews
A leader in the cloud market, PanTerra Networks is a service provider that offers enterprise businesses cloud-based, fully managed IT services to aid in boosting collaboration, mobility, and productivity in the workplace. PanTerra Networks prides...
pbxnsip has been providing business VoIP solutions to the IP Telephony market since 2005, and since then, have provided their customers with technology and services way ahead of the times. pbxnsip is at the forefront of the industry and always...
- Website: PanTerra Networks
- Headquater Country: United States
- Founder Year: 2002
- Headquater Country:
- Founder Year: 2005
- Business Voice - $14.95
- Enterprise - $44.95
- Professional - $34.95
Users Average Rating
Recent User Reviews
We had been working on an old NEC system for about 20 years. We new we needed a new phone system. We looked at the list of providers and narrowed it down to 3 including PanTerra in it. The salesperson was helpful. He showed us a quick demo and use case for Streams. We went with the Pro-Level seat since it allowed us to Deskshare with clients and prospects. We are 3 months into our deployment and have seen less phone calls and more IM's and Deskshares from our clients than ever before. We are able to answer questions immediately. We have noticed that contact ratios have gone up while missed calls and voicemails have gone down since customers can view our presence.
Panterra has always been reliable and very quick on customer support. I dont have to wait on hold forever just to ask a question. Never had an issue in 3 years with them. That says alot for a telephone company.
We tried to use this system for about a year and it was an absolute nightmare. Dropped calls, phones crashing in the middle of a conference call, FXO sound quality was a complete joke, faxing never worked despite using supposedly supported interop scenarios and T.38 set up correctly, and numerous features that were supposedly included with our system were showing as blocked by the license. When we complained to PBXnSIP (now Snom) and tried to get tech support, they complained to us that we were a direct customer and that was not how they did business, we should instead contact the reseller for tech support. The reseller told us that their only channel of support with PBXnSIP was via the online support forums. It seems that PBXnSIP really went out of their way to try to avoid providing tech support. PBXnSIP was a total waste of time and money and caused a great deal of frustration. We switched to Cisco Unified Communications Manager Express a while ago and couldn't be happier, unlike PBXnSIP it works reliably as advertised, interop with other products is fantastic. Unlike the Snom phones, the sound quality is actually good too.
We had high hopes to save money with them but its been short of a nightmare. We have swithed to a new company and haven't had any problems like with pbxnsip.