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OnSIP vs magicJack

Compare OnSIP vs magicJack. Find out whether OnSIP or magicJack is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of OnSIP and magicJack and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 53 Reviews
  • 282 Reviews
4.7
2.45

Overview:

Previously known as Junction Networks, OnSIP provides real-time communication services to over 1000,000 customer accounts. OnSIP takes away the high fees, inflexibility, and burden associated with owning a traditional phone system and delivers...

magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...

Provider Info

  • Website: onsip.com
  • Headquater Country: United States
  • Founder Year: 2004
  • Website: magicjack.com
  • Headquater Country: United States
  • Founder Year: 2002

Plans Available*

  • OnSIP Pay As You Go Plan - $49.95
  • OnSIP Unlimited Plan - $18.95
  • N/A

Users Average Rating

Recent User Reviews

Onsip customer service has been amazing... i have run into many issues related to Polycom Phone config and everytime Customer Service Team at Onsip has been great help.. Keep up the good work...

Paras August 2nd, 2018

I have my own I.T. consulting business and recommend vendors to my clients. I have worked with a number of VOIP providers and have been disappointed with most of them. OnSIP is not one of those. They have been great providing very good quality service. We have them in number of businesses and not one has ever complained about service. They have a number of pricing options but it is the unlimited options that are most common. In that space, OnSIP is a little on the lower side but not the cheapest out there. However they are a very good value when you consider features and reliability. I have compared them all. What I like most about OnSIP and what makes them my preferred provider is the support. It is just awesome. The other company we like is Jive communications who is not listed on this site but they are also very good. They are the only two companies that I put my companies reputation on.

seanwestgate August 1st, 2018

What a terrible company to deal with. Overcharged me by 32 dollars on my credit card. Called them, waited over an hour, to be told they are unable to refund anyone for any reason, even admitting they did overcharge me!! I am shocked at the blatant thieving from this company. Advised them to cancel my service but naturally have to wait a year! Appalling they get away with it!!!! Debbie

Debbie May 26th, 2020

Been a customer for a few years now. Forgot to pay my yearly fee so once i realized i paid it & the service still was connected. After a few minutes called customer service & tried to troubleshoot & it still didn't work. Customer service seen the balance was paid for the year & couldn't get why it wasnt back on. They had tech support call & they said oh we dont have the year plan anymore, its only the 3 or 5 yr plans. I said your website took my yearly pymt & now all of a sudden i have to pay 3yrs.? He said well due to covid-19 the website hasn't updated & i told him that wasnt my fault & needed to honor the yr i paid for & he said no. You cant have one thing online & then tell me something different. Bad service & it took hours to restore.

Sss May 14th, 2020
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

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Have phone support as support with this company is only done through email or a chat system and you never receive a fix for the issue, they only want...

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