In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Nextiva vs Vonics Digital
Compare Nextiva vs Vonics Digital. Find out whether Nextiva or Vonics Digital is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Nextiva and Vonics Digital and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 194 Reviews
Overview:
Nextiva has changed business phone service for good; Nextiva's phone service combines high-quality service with incredible technical support — and you can keep your arms and your legs. One of the best in the business today, Nextiva delivers...
Vonics is a digital communications service provider that specializes in business and residential VoIP.
Update: Vonics Digital is no longer in service as of 2008
Provider Info
- Website: www.nextiva.com/
- Headquarters Country:
- Founder Year: 2005
- Website: vonics.com
- Headquarters Country: United States
- Founder Year: 2002
Plans Available*
- Nextiva Office Enterprise - $29.95
- Nextiva Office Pro - $19.95
- Nextiva Office Pro Plus - $22.95
- N/A
Users Average Rating
Recent User Reviews
When I tried to port my number away from Nextiva they terminated the account before the port could be completed. This blocked the port from being completed. They then told me they had to create a new account to move my numbers in. When the new account was created the changed the mailing address so there would be a mismatch, changed my name for the same reason so that they could reject the port. In the end the numbers were not even in the new account and they had moved the numbers to a pool to be reused by someone else. They will harm your business just like they have mine.
I wish I had read the reviews before signing the contract, these guys are all about taking money no matter what! DO NOT DO IT!!!!!!! READ THE OTHER REVIEWS< CHECK YELP TOO!
I've read many of the reviews and some seem to be company plants and some are unrealistic expectations from customers. If you want 99.999% availability, stick with your landline. If you want 95+%, Vonics is good. Occasionally I answer and get no audio. Service was down for a few days when they added new international numbers, but I did get voicemail. Voicemail indicator and voicemail via e-mail have worked well. The MTA has been flawless, much better than my cable service. Service was overwhelmed when SunRocket went under. I now get responses to e-mails, but days late after the problem has resolved. For $12.99 a month, I think it is a very good value and recommend it with the above caveats to friends and family. Iterating, the service is not perfect and the cost is low. One gets what one pays for, and my experience has been good value for the money and I will stay with Vonics at the end of my year.
I haven't had service for a week now and I can't Vonics customer service to respond. Prior to this my service has always been a little flaky, but for the price I can live with a few issues - as long as it works. One common problem I've had is when someone calls me my phone rings and I answer but the call doesn't connect. If they call right back the call will usually connect on the second try. The sound quality has been pretty good and the service is a bargain - when it works. My service quit a week ago and I can't get in touch with anyone at Vonics.