When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...
NexBoom vs Earthlink Business Voice
Compare NexBoom vs Earthlink Business Voice. Find out whether NexBoom or Earthlink Business Voice is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of NexBoom and Earthlink Business Voice and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
Overview:
The NexBoom ATA (Analog Telephone Adaptor) brings traditional telephones to the networked world. It is a handset-to-Ethernet adaptor that interfaces regular analog...
Earthlink Business Voice offers affordable business solutions that provide IT services to over 150,000 businesses with about 1 million customers nationwide. EarthLink empowers customers with managed services including cloud computing, hosted PBX...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website:
- Headquarters Country:
- Founder Year: 1994
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
Was a Champion customer (they used Level 3 as their backbone) and life was good -- excellent actually. Nexboom took over, no more faxing, no more distinctive ring feature, no more good customer service, people complain to me that when they are ringing me the tone is disruptive, I have plenty of dropped calls now, level 1 tech support is awful, then sit in the que for level two tech support. From what I can disect, Nexboom has Nuvio provide their VoIP service, who contracts out to various backbone providers depending on circumstance. In summary I've put up with it long enough and am switching to Packet 8 as they use Level 3, Inc. for their backbone (like Champion did.)
I had service for years with Champion, no problems. Since the Nexboom switch, service quality is horrible, no fax either, and when I canceled service,they continued to charge me for months and finally, when they stopped, charged me a $19.99 disconnect fee after years of service. Please think hard before using nexboom.
As IT Manager for a Software Company in Mississippi, I worked with my peers to greatly research VOIP providers in the area to upgrade our PBX system. Going to other service providers the cost would be outrageous for the same service or the other providers would fall short on quality and not take responsibility for the whole system. Earthlink came in with a wonderful complete all-in-one solution to our needs at a great price. We get a great QoS with Earthlink as the backbone is their the ISP connection that they service, thus by not having a third-party there is not fingerpointing. Moveover, Earthlink also installs and maintains POE switches, router, the VLAN for the phones the UPS and even has local service technicians for all points of the setup to provide wonderful customer service. We have an onsite generator which the POE Switches plug into, thus even during a power-outage we have working phones and great phone quality --- which is key for our software support department. Moreover, we get the many benefits of VOIP technology which is the present and extended future of unified communication.



