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Jan 01, 2026
MyPhoneCompany vs MetroFax
Compare MyPhoneCompany vs MetroFax. Find out whether MyPhoneCompany or MetroFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of MyPhoneCompany and MetroFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
Overview:
MetroFax by Metro Hi Speed is one of the cheapest online fax services available. For only $12.95 per fax line, you get 1,000 inbound/outbound pages. Pages over the limit are only $0.03 each. However, there is an activation fee of $9.95 and $2.00...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2002
Plans Available*
- N/A
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Users Average Rating
Recent User Reviews
The phone service itself is not bad, but dealing with their customer service is not. Their representatives work from home so all of the time, they seem more worried to let you go to go back to their at home duties. The company definitely needs to do some more training on a better customer service.
daily disconnects or phone does not work at all. multiple e-mails to get a response that does not acuratley answer my question or address my problem. The only reason I've keps this as long as I have is because my daughter's very cute message that I will now loose as I can't take it any longer. No e911 from my area too!
Whenever we've had and issue, the folks at MetroFax have been responsive and resolved things right away. Our companies have used their services for years. After all this time we simply expect and consistently receive impeccable service form MetroFax In the end it always boils down to the people providing the service. Other providers of internet services come and go. MetroFax has always been there for us. Alan R.
MetrFax allows for 1000 fax pages per month, which is huge. It has a very easy to use interface that I truly believe ANYONE can learn within minutes and they do not charge per minute but per page that is sent, regardless of the time it takes to send. Love the 24 x 7 Customer Support. I haven't had to use it much though I have had a question or two and was able to get through at whatever time it was that I was call I was happy with the 30 day free service even though it was for the 2nd month after signing up. (Still FREE, Gotta love that!) Metrofax has been a good program for my medium sized business and as I see it now, there is no reason for me to change or even shop around for anything else.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
