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Jan 01, 2026
magicJack vs SRFax
Compare magicJack vs SRFax. Find out whether magicJack or SRFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of magicJack and SRFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 307 Reviews
- 5 Reviews
Overview:
magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...
SRFax offers a fast, cost effective and reliable way of sending or receiving faxes via email. Plans start at $6.95 per month for 50 outgoing and 100 incoming faxes. The Small Business Plan for $15.95/month allots 200 outgoing and 500 incoming...
Provider Info
- Website: magicjack.com
- Headquarters Country: United States
- Founder Year: 2002
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
The worst product, worst customer service and completely false advertising. My Magic Jack had a warranty but it stopped working within the warranty period. They don't even have a phone number to call, everything is by email and they don't reply. After waiting for months with no response from them I contacted BBB, Attorney General and TV station and even then they did not honor warranty. STAY AWAY FROM THIS COMPANY. Bunch of thieves, thugs and crooks.
I have many magicJacks in my office and they are some of the worst phone systems of all. The other day I renewed my services on a couple devices and they took my money out of my bank but never turn on my services. I called and spoke to some people in the Philippines but never got anything handled. Finally today they sent me an email and stated that due to Rule 6 I had violated the fraud rules. No clue what that could mean other than they do not like that I am asking about my money. They said they were not able to work with the magicJack device they sold me due to this and made no mention of returning my money. I filed a claim at my bank to get my money back and filed a complaint with the FCC on these people. Will also file a complaint with my States Attorney Generals office. It is people like this that makes it so hard to trust anyone anymore. and most all your company has an out by just saying it was a fraud they believed happen when they are the frauds themselves. I do not recommend this company to anyone anywhere.
This company is horrible! They do not help when there is a problem with faxes not being received or when we couldn't login on all of our computers on the SAME network. They kept blaming us and our system. Go with another company. There are so many options out there!
SRFax is highly unreliable. I have have multiple faxes sent to me, the senders receive a confirmation, but the fax does not appear in the SRFax account. The SRFax customer service department is worthless and not helpful. The prices are unreasonable because I am paying for a service which SRFax does not receive. This outfit is fraud - STAY AWAY!!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
