In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Lingo vs TinCanTalk
Compare Lingo vs TinCanTalk. Find out whether Lingo or TinCanTalk is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Lingo and TinCanTalk and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 58 Reviews
- 31 Reviews
Overview:
Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing...
TinCanTalk is a residential VoIP service provider that supplies top-quality customer service over a top-quality connection. They state their terms and fees up front and try to keep things simple.
While TinCanTalk's motto is "as simple as...
Provider Info
- Website: lingo.com
- Headquarters Country: United States
- Founder Year: 2004
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- Lingo Unlimited - $14.95
- N/A
Users Average Rating
Recent User Reviews
Horrible - Dishonest - Useless Customer Service - Lie about contracts They lie right off the bat when they call you. At least the guy who calls to hook you speaks your language. After that it's accents you can't translate from call centers with a million other voices in the background. I agreed to their services in 2018 with free first month and 6th month. That was a lie. Never happened! Tried the customer service on that. Of course they say they don't know anything about that. Customer service person I can't understand. Ask if there is someone who can speak better English and am told "NO" Can't email me. Doesn't care. Over the years, they have added about $25 to my bill. Bogus taxes - unexplained "Other Charges" Got a letter a few months ago with a bill. The bill was for my gradually ever-increasing bill amount, the letter says I'm being charged another $20+ for some other taxes they had failed to include on my bill for the last year. Paid that. Couldn't bring myself to suffer through a useless episode with overseas customer service agent. Finally sick of them, switched the line over to a cell with Verizon. Lingo continuing to bill me for a service they have not been providing for two months. Paid it once. The second time I call Customer service. Hung up on. Call again 15 minutes on hold - another guy I can't understand. What I am able to get from him: Verizon didn't notify them (A lie, Verizon can't use the number until Lingo releases it - I waited several days for that to happen) I am suppose to still owe the bills + more to come which will include a $200 Early termination charge!!! Say I am under some other contract that they can't provide me with. Just simply a lying scamming company . By the way, they were called Birch Communications when I signed up. They changed to Lingo somewhere along the line. Not BBB accredited - No shock there I'll update this when I get my next statement.
I signed up for my elderly mom, who cannot use a cell phone. We had been happy with the service, and the price was better than AT&T, plus included 1500 minutes of long distance, which AT&T does not unless you pay a lot extra. Recently my mom's phone was out of order, and we had to wait a week to get it back working. (It was a line/cable problem.) In addition to a terribly long wait, customer service was absolutely horrible! Excessive wait times, incorrect trouble tickets, ZERO customer service on weekends. Today I am calling them about a billing question, and so far have been on hold for 1 hour and 45 minutes SO FAR. I don't want to call back and start all over, so I've got the phone on speaker and on the charger.
I choose to go with Tin Can Talk primarily for their customer support. When you do a search for VOIP providers, Tin Can Talk is not at the top of the list, and in some cases is not even on the list. However, if you dig a little bit, you will find them and they have excellent reviews! When you call them, they answer. When you email them, they reply. When you have a problem, they solve it. In my opinion, their customer support is second to none. They are not the cheapest (you get what you pay for), do not have the best features (some of which are never used anyway), and their web interface is not the best (but it gets the job done). This is a company that, I believe, truly cares about its customers and will do all they can to solve any problems you may have. They really want their customers to be satisfied. I can not emphasize enough Tin Can Talk's customer support. What good is a product if the company that sells you that product will not support it. I plan to be with them for a long time.
Can not rate this company highly enough. The owners are very proactive, helpful and knowledgeable. You do not have to talk to a machine you get a real live person.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
