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Jan 01, 2026
Lingo vs MetroFax
Compare Lingo vs MetroFax. Find out whether Lingo or MetroFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Lingo and MetroFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 59 Reviews
- 3 Reviews
Overview:
Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing...
MetroFax by Metro Hi Speed is one of the cheapest online fax services available. For only $12.95 per fax line, you get 1,000 inbound/outbound pages. Pages over the limit are only $0.03 each. However, there is an activation fee of $9.95 and $2.00...
Provider Info
- Website: lingo.com
- Headquarters Country: United States
- Founder Year: 2004
Plans Available*
- Lingo Unlimited - $14.95
- N/A
Users Average Rating
Recent User Reviews
Lingo made unauthorized changes to our account, including canceling active phone numbers without permission. A basic request to forward a phone line took two months, and their cancellation process has been intentionally difficult. We are still waiting on a final invoice. We didn't realize how badly we were being scammed until our new provider started looking into everything. We had phone numbers on our account that belonged to other businesses, and we were supposedly renting phones from Lingo. Now they are claiming we own them. No one at Lingo seems to know what they are doing, and getting anything resolved is nearly impossible. I work with many phone vendors and have never had this many issues. This is not how a phone company should operate. Our new phone company is more affordable and has provided fantastic service. I regret letting this drag on for as long as it did.
Horrible - Dishonest - Useless Customer Service - Lie about contracts They lie right off the bat when they call you. At least the guy who calls to hook you speaks your language. After that it's accents you can't translate from call centers with a million other voices in the background. I agreed to their services in 2018 with free first month and 6th month. That was a lie. Never happened! Tried the customer service on that. Of course they say they don't know anything about that. Customer service person I can't understand. Ask if there is someone who can speak better English and am told "NO" Can't email me. Doesn't care. Over the years, they have added about $25 to my bill. Bogus taxes - unexplained "Other Charges" Got a letter a few months ago with a bill. The bill was for my gradually ever-increasing bill amount, the letter says I'm being charged another $20+ for some other taxes they had failed to include on my bill for the last year. Paid that. Couldn't bring myself to suffer through a useless episode with overseas customer service agent. Finally sick of them, switched the line over to a cell with Verizon. Lingo continuing to bill me for a service they have not been providing for two months. Paid it once. The second time I call Customer service. Hung up on. Call again 15 minutes on hold - another guy I can't understand. What I am able to get from him: Verizon didn't notify them (A lie, Verizon can't use the number until Lingo releases it - I waited several days for that to happen) I am suppose to still owe the bills + more to come which will include a $200 Early termination charge!!! Say I am under some other contract that they can't provide me with. Just simply a lying scamming company . By the way, they were called Birch Communications when I signed up. They changed to Lingo somewhere along the line. Not BBB accredited - No shock there I'll update this when I get my next statement.
Whenever we've had and issue, the folks at MetroFax have been responsive and resolved things right away. Our companies have used their services for years. After all this time we simply expect and consistently receive impeccable service form MetroFax In the end it always boils down to the people providing the service. Other providers of internet services come and go. MetroFax has always been there for us. Alan R.
MetrFax allows for 1000 fax pages per month, which is huge. It has a very easy to use interface that I truly believe ANYONE can learn within minutes and they do not charge per minute but per page that is sent, regardless of the time it takes to send. Love the 24 x 7 Customer Support. I haven't had to use it much though I have had a question or two and was able to get through at whatever time it was that I was call I was happy with the 30 day free service even though it was for the 2nd month after signing up. (Still FREE, Gotta love that!) Metrofax has been a good program for my medium sized business and as I see it now, there is no reason for me to change or even shop around for anything else.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
