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ITP vs TrustFax

Compare ITP vs TrustFax. Find out whether ITP or TrustFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ITP and TrustFax and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 81 Reviews
  • 1 Reviews
4.05
0

Overview:

ITP provides  reliable residential VoIP solutions to customers seeking affordable plans. Offering feature-rich service plans with strong customer support, ITP has carved its name as one of the leading home VoIP providers. Individuals and families...

TrustFax has several plans to fit different volume needs. From individuals to home offices, small businesses to large companies, TrustFax has an online fax service for everyone. Plans start at only $5/month for individuals and can be customized...

Provider Info

  • Website: itpvoip.com
  • Headquater Country: United States
  • Founder Year: 2007

Plans Available*

  • ITP Basic Residential Plan - $18.99
  • ITP Global Residential Plan - $48.99
  • ITP Home Office Plan - $49.99
  • ITP Premium Residential Plan - $8.32
  • N/A

Users Average Rating

Recent User Reviews

You would assume what you read in the advertisement would be accurate and the pricing would be what the tell you it will be. What they don't say is that you cant get a hold of them, and they will not call back, and most of all there is no way to cancel without talking to someone - which is imposible because no one calls back or answers the phone. Short of stealing or robbery - which is illegal - this company is not the one you want to start a business relationship with. Listen to me ==== Realize this process is for you to see, hear and be witness to the lack of integrity and the natural way the ITP VOIP firm will in fact take your money, steal from your account and not even respond to your calls. But wait here is the reason why you can't do business with this firm: THE ARE NOT LISTED ANYWHERE. They are based in New York with no address, no way to speak to a supervisor, no one calls back. You can't cancel unless you close your bank account. And then they want to you send back the equipment you paid for and they will charge your credit card if you don't send it back by a certain date. These are not serious folks my friend. They kept on charging me for 5 months until I got a hold of a supervisor after Verizon requested with me on the phone to cancel the account. Five months later ITP was still charging my account. When I finally got a hold of a live person they never refunded my account. DON'T USE ITP VoIP for any type of business they are not a real company. Don't take a chance. There is no positive experience on the internet about this firm that is real. NONE. Don't use ITP Vo IP

Charlie Serrano January 23rd, 2017

I used ITP services for many times. The customer service is not as good as before. I ported my number out to other provider a week ago. However, they offered me discounted price and suggested that i should port number back to ITP. Funny thing is later .... they said they couldn't port my number back cause the number is no longer active. (its 100% lies) . I switched my service to other provider a week before and the service was and is active. Also, i realized later that They charged me a year preminum and would not refunded to me a penny. (69.00) Never explained to me about non refundable policy. I think it was intentional i shouldn't listen to the person on the phone. Please look for other similar reviews below. I rather pay a little more and get professional reliable customer services. Beware~~~~

jlee2017 January 18th, 2017

I went and registered here just to write this review. You have been wanred.

lwssupp January 30th, 2012
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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