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Jan 01, 2026
iTalkBB vs Rebtel
Compare iTalkBB vs Rebtel. Find out whether iTalkBB or Rebtel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of iTalkBB and Rebtel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 25 Reviews
- 23 Reviews
Overview:
iTalkBB is a popular home phone service provider for VoIP phone calls between the United States and Canada and China, Hong Kong, and Taiwan.
Rebtel is starting a revolution.
A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices...
Provider Info
- Website: www.italkbb.com/
- Headquarters Country: Ontario
- Founder Year: 2004
- Website: www.rebtel.com
- Headquarters Country:
- Founder Year: 2006
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I signed up for a TV streaming box from iTalkBB a few months ago, which was fine at first. But they recently contacted me out of nowhere and told me that I was responsible for a phone number sending out illegal spam messages! They told me I signed up for a phone number through them (I never did that). They told me I had provided a picture of my passport to them to verify my identity when signing up (I DEFINITELY never did that). Then they told me that the signup was from an IP address in China two weeks ago, when I haven't left the United States. So it obviously wasn't me, but they still were trying to tell me that I would be in trouble! They wanted to get my real phone number canceled, they wanted to involve the Shanghai police department... Just an absolute nightmare being put on me, when it was actually their own problem with allowing a fraudster to sign up. The whole call was very suspicious, like they were trying to scam me or get something out of me, although I can't quite figure out how. iTalkBB needs to get their security under control and not try to dump their own problems on their legitimate customers. If this is any indication, at some point their entire block of phone numbers might get blacklisted for allowing too much spam, which would not be fun if you were trying to use one for your own phone! You will probably want to stay away unless you like dealing with incompetence and bad security.
The staff member is extremely helpful. They provide friendly and informative service and resolve my problem with patient. The TV service is really valuable. I can see my favorite TV show there. Highly Recommended~! I will definitely visit the store again if I have any other questions!
They have the worst call service. They behave like thieves and will take money from your account without informing you.
Please don’t waste your money. THIS is what I emailed them - Apr 19, 2021, 17:53 UTC I have used so many apps to make international calls, and so far your app has been the worst call quality. Used every which way possible, data, WiFi, phone line, called FROM different locations, different phones, called different numbers, same issue everywhere. No customer servie person to call, ONLY EMAIL!! WHAT?! Are we living in the 90’s??? And when emailed customer service, was told to send photo??? Really? Horrible experience! Going to tell anyone and everyone possible to STAY AWAY from you guys and save money and time. I had to chancel and look for something else. Not worth a single penny. AND THIS IS HOW THEY RESPONDED Ryan (Rebtel) Apr 21, 2021, 3:59 UTC Thanks a lot for getting in touch! I understand you would prefer a fast call, however, due to troubleshooting we currently only offer support through chat or email, so we don't have a phone number you can dial to reach us and we're very sorry if you have to go through all this I know how frustrating this must be to you. I understand the purpose why my colleague has asked you to send a screenshot because we want to make sure that you're only using the WIFI option only because we can see from your account that you're using the Phone Lines all the way from Last year and we did not see any changes with your connection. If you have been with the biggest TELCO company in the US you have probably gone through some troubleshooting too but it's different with Rebtel since we do not have phone support so that is why we have to ask you series of questions and sometimes screenshots for our reference. We respect if your judgment about Rebtel is a horrible app but if you measure that by how we attend to our user's complain then you probably have not been to any biggest TELCO where they have the worst troubleshooting process compared to us. You may cancel the account if you can't bear with the way we communicate with you, I am so sorry but we can only help you through email and if you do not have patience with it we cannot do anything about it. Yes, we're not in the '90s anymore but emailing is fun and you should find that way too. Thank you for being the best part of Rebtel! Best Regards, Ryan Rebtel Customer Team
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
