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Jan 01, 2026
iTalkBB vs AVOXI
Compare iTalkBB vs AVOXI. Find out whether iTalkBB or AVOXI is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of iTalkBB and AVOXI and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 25 Reviews
- 2 Reviews
Overview:
iTalkBB is a popular home phone service provider for VoIP phone calls between the United States and Canada and China, Hong Kong, and Taiwan.
Since 2001, AVOXI has specializing in delivering cloud communication solutions to international enterprises. They provide tailored plans to all businesses, and include enhanced services like virtual call center software, toll free numbers, call...
Provider Info
- Website: www.italkbb.com/
- Headquarters Country: Ontario
- Founder Year: 2004
- Website: avoxi.com
- Headquarters Country: United States
- Founder Year: 2001
Plans Available*
- N/A
- AVOXI Start & Grow Virtual Call Center Software - $15.00
- AVOXI Take Flight Virtual Call Center Software - $20.00
- AVOXI Without Limits Virtual Call Center Software - $40.00
Users Average Rating
Recent User Reviews
I signed up for a TV streaming box from iTalkBB a few months ago, which was fine at first. But they recently contacted me out of nowhere and told me that I was responsible for a phone number sending out illegal spam messages! They told me I signed up for a phone number through them (I never did that). They told me I had provided a picture of my passport to them to verify my identity when signing up (I DEFINITELY never did that). Then they told me that the signup was from an IP address in China two weeks ago, when I haven't left the United States. So it obviously wasn't me, but they still were trying to tell me that I would be in trouble! They wanted to get my real phone number canceled, they wanted to involve the Shanghai police department... Just an absolute nightmare being put on me, when it was actually their own problem with allowing a fraudster to sign up. The whole call was very suspicious, like they were trying to scam me or get something out of me, although I can't quite figure out how. iTalkBB needs to get their security under control and not try to dump their own problems on their legitimate customers. If this is any indication, at some point their entire block of phone numbers might get blacklisted for allowing too much spam, which would not be fun if you were trying to use one for your own phone! You will probably want to stay away unless you like dealing with incompetence and bad security.
The staff member is extremely helpful. They provide friendly and informative service and resolve my problem with patient. The TV service is really valuable. I can see my favorite TV show there. Highly Recommended~! I will definitely visit the store again if I have any other questions!
Please do not waste your time! What should have been a simple number porting and forward turned into a total nightmare. We started an order in April, in July, we had to fight with them to cancel because they never delivered any service. After the first 4wks, _WE_ finally had to ask for an update, because there is zero communication. Days later they finally tell us they can't even find the paperwork, so, we forwarded them the original email. We started the wait all over again from square one. Another 4wks of radio silence. We chase them again, more delayed response, more excuses. Reach out to the sales rep and he tells me the order is actually completed - which It was obviously not. Even their own online account portal showed no change. Confronted the sales and account reps again, 36hrs later and not a peep. All of these many weeks we faithfully paid the bill. They finally admit, they can see now (months later) why the order got lost - because they entered it wrong into Salesforce - TWICE. After the terrible communication, no action and 4 months of no service, I request them to just cancel the order and refund us. Silence again. We finally follow-up with them - just to get the cancellation completed and they try stalling on that, and instead offer us a 3mth credit, if we will not cancel. So, final icing on the cake - they couldn't even do the right thing and refund for the months of services they never delivered. The pièce de résistance, now they are trying to get my reviews blocked, because they would rather spend more time trying to covering up their bad service, rather than fix it.
SNS Professional scammed me by sending a bogus virus message with a number attached to it. They won’t refund my money so I contacted Avoxi for assistance as the number they used is provided by them. Avoxi straight-up refused to help me. Seems like they are covering up a Scam.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
